Shift Lead: Guest Experience & Team Coach

PFLC Little Caesars; Duluth (GA); On-site; USD 35,000 - 45,000; Full time

Job summary

PFLC Little Caesars is seeking a Shift Leader for their Duluth, Georgia location. In this role, you will manage shift operations, ensuring high guest satisfaction through exceptional service and effective team leadership. Responsibilities include leading team members, executing brand standards, and managing food safety requirements.

The ideal candidate will possess strong communication skills, a positive attitude, and the ability to work collaboratively with the team. You must also be capable of performing physically demanding tasks associated with the role.

Qualifications

• Excellent communication skills to effectively engage with guests and team members.
• Ability to train and coach others for improved performance.
• Strong team player with a positive attitude supporting company values.

Responsibilities

• Lead team members during shifts and assign tasks effectively.
• Ensure customer satisfaction through great service and resolve complaints.
• Uphold product quality standards and execute food safety requirements.

Skills

Communication skills

Positive attitude

Team player

Training and coaching ability

Job description

PFLC Little Caesars is seeking a Shift Leader for their Duluth, Georgia location. In this role, you will manage shift operations, ensuring high guest satisfaction through exceptional service and effective team leadership. Responsibilities include leading team members, executing brand standards, and managing food safety requirements.

The ideal candidate will possess strong communication skills, a positive attitude, and the ability to work collaboratively with the team. You must also be capable of performing physically demanding tasks associated with the role.