Shift Leader: Customer Experience & Store Ops

PFLC Little Caesars; Mableton (GA); On-site; USD 30,000 - 40,000; Part time

Job summary

PFLC Little Caesars in Mableton, Georgia is seeking an Assistant Manager to oversee shift operations and ensure customer satisfaction. You will lead team members, handle guest complaints, and promote sales through effective management of restaurant duties.

The ideal candidate will have a high school diploma, previous customer service experience, and strong communication skills. This position requires work during evenings and weekends, with shifts averaging 20-30 hours per week.

Qualifications

• Minimum 18 years of age.
• Restaurant or retail experience preferred.
• Ability to train and coach others.
• Ability to work a standard schedule of 20-30 hours per week.

Responsibilities

• Supervise restaurant staff to ensure customer satisfaction.
• Lead team members, assigning tasks and providing feedback.
• Resolve guest complaints and manage line operations.
• Control food costs and cash handling.

Skills

Customer service

Team leadership

Communication skills

Problem-solving

Education

High school diploma or equivalent

Job description

PFLC Little Caesars in Mableton, Georgia is seeking an Assistant Manager to oversee shift operations and ensure customer satisfaction. You will lead team members, handle guest complaints, and promote sales through effective management of restaurant duties.

The ideal candidate will have a high school diploma, previous customer service experience, and strong communication skills. This position requires work during evenings and weekends, with shifts averaging 20-30 hours per week.