Shift Leader: Customer Experience & Operations

Domino's Pizza; Troy Township (IL); On-site; USD 40,000 - 50,000; Full time

Job summary

Domino's in Troy, United States, is looking for an enthusiastic Assistant Manager to join their team. In this pivotal role, you will oversee daily operations, including managing staff, ensuring customer satisfaction, and maintaining store standards.

The ideal candidate will have proven customer service experience, solid leadership skills, and the ability to multitask effectively. A high school diploma is required, and previous food service or retail experience is preferred.

Qualifications

• Proven customer service experience in a fast-paced environment.
• Food service or retail experience preferred.
• Strong leadership and team management skills.

Responsibilities

• Oversee daily store operations including shift management.
• Interact professionally with customers and team members.
• Manage inventory and handle cash transactions accurately.

Skills

Customer service experience

Leadership skills

Communication

Problem-solving

Education

High school diploma or equivalent

Job description

Assistant Manager(02967) - 427 Edwardsvillle Rd

• Full-time
• Job Category Org: Store Assistant Manager

Domino's in Troy, United States, is seeking an enthusiastic and customer-focused Assistant Manager to join our team. As an Assistant Manager, you will play a crucial role in ensuring the smooth operation of our store and delivering exceptional customer experiences.

• Oversee daily store operations, including shift management and employee supervision
• Interact professionally with customers and team members to maintain a positive work environment
• Handle cash management and financial transactions accurately
• Manage inventory and place orders as needed
• Answer phones and process customer orders efficiently
• Maintain store cleanliness and adhere to food safety standards
• Train and mentor team members to improve their skills and performance
• Assist in implementing company policies and procedures
• Resolve customer complaints and concerns in a timely and professional manner
• Collaborate with the store manager to achieve sales targets and improve store performance
• Proven customer service experience in a fast-paced environment
• Food service or retail experience preferred
• High school diploma or equivalent
• Strong leadership and team management skills
• Excellent communication and interpersonal abilities
• Proficiency in basic math and problem-solving
• Ability to multitask and manage time effectively
• Physical ability to lift up to 25 pounds and stand for extended periods
• Flexibility to work various shifts, including evenings and weekends
• Positive attitude and friendly demeanor
• Attention to detail and strong organizational skills
• Ability to work well under pressure and meet deadlines
• Basic computer skills for order processing and inventory management

All your information will be kept confidential according to EEO guidelines.

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