Shift Leader & Customer Experience Coach

Domino's; Lake Charles (LA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k)

Job summary

RPM Pizza is seeking an Assistant Manager in Lake Charles, LA to lead shifts and deliver outstanding customer service while supporting store goals. You will mentor Team Members, uphold Domino’s brand standards, and complete required RPM training programs, including Pizza College courses.

You will work nights, weekends, and holidays in a fast-paced environment, with opportunities for leadership development and growth within RPM Pizza College programs.

Qualifications

• Must be 18+ years old; 21+ to drive.
• Complete RPM training (e.g., Freshman class).
• Food Safety Certification as required by local regulations.

Responsibilities

• Uphold RPM and Domino’s brand standards.
• Lead shifts in a high-volume environment to meet service, quality, and cleanliness goals.
• Train, coach, and develop Team Members to achieve performance expectations.
• Support scheduling, labor management, attendance, and punctuality.
• Maintain store safety, food safety, and sanitation standards.
• Resolve customer and Team Member concerns with ownership.
• Operate all store equipment, including ovens and food prep tools.
• Demonstrate time management and multitasking skills.
• Maintain a positive, fun, and engaging environment for Customers and Team Members.
• Support inventory, ordering, and organizational processes.
• Implement marketing and operational initiatives.
• Partner with General Manager to achieve store performance goals.
• Work a schedule based on business needs, including nights, weekends, and holidays.

Skills

Verbal communication

Interpersonal skills

Team leadership

Food safety

Job description

RPM Pizza is seeking an Assistant Manager in Lake Charles, LA to lead shifts and deliver outstanding customer service while supporting store goals. You will mentor Team Members, uphold Domino’s brand standards, and complete required RPM training programs, including Pizza College courses.

You will work nights, weekends, and holidays in a fast-paced environment, with opportunities for leadership development and growth within RPM Pizza College programs.