Shift Leader - Customer Experience Champion

Domino's | Commonwealth Pizza; Elkton (VA); In loco; USD 32.000 - 52.000; Tempo pieno

Descrizione del lavoro

Domino's Commonwealth Pizza is seeking a dedicated team member to assist with daily oversight, coordination, and execution of sales, service, and quality objectives. You will lead the MOD, greet customers, take orders, and ensure top customer satisfaction in a fast-paced setting.

The role includes cash handling, POS proficiency, inventory awareness, and collaboration with team members to maintain high standards of service and food quality.

Competenze

• Excellent written and verbal communication skills, as needed in interactions with management and customers.
• Superb ability to multi-task in a fast-paced environment.
• Ability to lead the team on duty and coordinate scheduling.
• Ability to enter orders using a computer keyboard or touch screen.

Mansioni

• Provides leadership support to the Manager on Duty (MOD).
• Maintains high standards of customer service during high-volume operations.
• Greets customers in person or via phone and takes orders professionally.
• Oversees cash handling and POS operations.
• Adheres to quality standards and food safety procedures.
• Cross-trains and coordinates scheduling to ensure seamless service.

Conoscenze

Excellent communication

Multi-tasking

Team leadership

Order entry

Descrizione del lavoro

Domino's Commonwealth Pizza is seeking a dedicated team member to assist with daily oversight, coordination, and execution of sales, service, and quality objectives. You will lead the MOD, greet customers, take orders, and ensure top customer satisfaction in a fast-paced setting.

The role includes cash handling, POS proficiency, inventory awareness, and collaboration with team members to maintain high standards of service and food quality.