Shift Leader: Craft Coffee, Lead Team & Guest Experience

Starbucks Corp.; Thornton (CO); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) plan

Tuition coverage

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming store environment for the community.

You will supervise team members, coach beverage and food preparation, and uphold store policies while delivering quality service and maintaining safety and cash controls. A minimum of six months in a customer-facing role is expected, with strong communication and teamwork skills.

Qualifications

• Six months of experience in a role requiring constant interaction with customers.
• Ability to direct the work of others and delegate tasks to team members.
• Comfort with flexible hours including mornings, evenings, weekends and holidays.
• Ability to learn quickly and adapt to store policies and standards.

Responsibilities

• Provide quality beverages and food according to standard recipes or customer specifications.
• Prepare and coach team members in beverage/food preparation to ensure consistency.
• Direct and coordinate tasks of two or more employees as needed.
• Maintain store policies, safety, security, and cash handling with attentiveness.

Skills

Effective oral communication

Interpersonal skills

Teamwork

Relationship building

Customer interaction

Leadership

Training/Coaching

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming store environment for the community.

You will supervise team members, coach beverage and food preparation, and uphold store policies while delivering quality service and maintaining safety and cash controls. A minimum of six months in a customer-facing role is expected, with strong communication and teamwork skills.