Shift Leader: Craft Coffee, Lead Team, Create Moments

Starbucks Corp.; McKinney (TX); On-site; USD 19,000 - 23,000; Full time

Job summary

Starbucks Coffee Company seeks a Shift Supervisor to lead with craft and heart, creating a welcoming space for your community while ensuring high-quality beverages, food, and service.

As part of the team, you will coach peers, manage shifts, uphold store policies, and deliver consistent experiences. The role emphasizes attendance, flexibility, teamwork, and strong interpersonal skills within a dynamic retail environment.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• At least six (6) months of experience delegating tasks to other employees and coordinating the tasks of two or more employees.
• Available to work flexible hours including early mornings, evenings, weekends, nights and/or holidays.
• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodations.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients.

Responsibilities

• Lead team to ensure high-quality beverage and food preparation.
• Provide excellent customer service and resolve issues promptly.
• Maintain store standards, safety, and compliance with policies.
• Coach and delegate tasks to team members to ensure smooth shift operations.

Skills

Direct the work of others

Quick learner

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company seeks a Shift Supervisor to lead with craft and heart, creating a welcoming space for your community while ensuring high-quality beverages, food, and service.

As part of the team, you will coach peers, manage shifts, uphold store policies, and deliver consistent experiences. The role emphasizes attendance, flexibility, teamwork, and strong interpersonal skills within a dynamic retail environment.