Shift Leader: Craft Coffee & Customer Experience

Starbucks Corp.; San Antonio (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health benefits

Dental & Vision

401(k) with match

Tuition assistance

Paid vacation

Sick time

Disability coverage

Holiday pay

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will oversee daily operations, ensure quality beverages and food, and coach team members to deliver outstanding service.

The role emphasizes strong communication, teamwork, and reliability, with comprehensive partner benefits and a focus on growth within the company.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers
• Able to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security
• At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees

Responsibilities

• Lead with craft and heart to make the coffeehouse a welcoming space for the community
• Direct the work of others and delegate tasks to two or more employees
• Prepare beverages and food to standard recipes or customized for customers
• Ensure quality beverages and food, cash handling, and store safety and security

Skills

Customer service leadership

Team leadership

Effective communication

Retail knowledge

Attendance & punctuality

Flexibility hours

Food & beverage prep

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will oversee daily operations, ensure quality beverages and food, and coach team members to deliver outstanding service.

The role emphasizes strong communication, teamwork, and reliability, with comprehensive partner benefits and a focus on growth within the company.