Shift Leader - CA

Taco Bell; Gardena (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company in the fast-food sector is looking for a Shift Leader to manage team performance and ensure adherence to safety and quality standards. This role encompasses daily operational oversight, conflict resolution, and coaching team members for exceptional service delivery. Ideal candidates will demonstrate strong leadership and organizational skills while maintaining a positive work environment.

Qualifications

• Strong leadership skills to coach and guide team members.
• Knowledge of safety and quality standards in the food industry.
• Ability to resolve conflicts and maintain a positive work environment.

Responsibilities

• Ensure safety and quality standards are met consistently.
• Coach team members through conflicts and ensure accountability.
• Plan and assign breaks for team members and execute shift changes.

Skills

Leadership

Conflict Resolution

Organizational Skills

Knowledge of Safety Standards

Job description

Position Mission: The mission of the Shift Leader is to ensure that all safety and quality standards are met while leading and coaching the team to deliver exceptional service. This role involves overseeing daily operations, resolving conflicts, and ensuring that team members are held accountable for their tasks.

Responsibilities Include:

• Ensure safety and quality standards are met consistently.
• Verify that team members are washing hands correctly and adhering to standards.
• Complete food safety checklists regularly.
• Coach team members through conflicts and be a role model.
• Hold team members accountable for "Own your zone" tasks.
• Conduct zone walks to ensure tasks are being completed.
• Review deployment chart and ensure team members are in the right places.
• Execute back-of-house (BOH) shift change procedures.
• Complete assessments of each zone.
• Plan and assign breaks for team members.
• Post daily goals and use the SWS form.
• Ensure all dishes and back-of-house areas are clean.
• Required Skills, Knowledge and Abilities:
• Strong leadership skills to coach and guide team members.
• Ability to resolve conflicts and maintain a positive work environment.
• Hold team members accountable and ensure tasks are completed efficiently.
• Knowledge of safety and quality standards in the food industry.
• Ability to complete food safety checklists and verify adherence to standards.
• Strong organizational skills to execute shift changes and zone assessments.
• Ability to review deployment charts and plan team member breaks effectively.

Physical Demands:

• Withstand temperatures of 0 degrees Fahrenheit or less and 100 degrees Fahrenheit or more.
• Move throughout the restaurant for extended periods (up to 10-12 hours per day).
• Move 50 lbs. for distances of up to 10 feet.
• Balance and move up to 25 lbs. for distances of up to 50 feet.
• Understand and respond to team members' and guests' requests in a loud environment.

Stand, walk, sit, use hands and fingers to handle or feel objects, tools, or controls.

Reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl.

Talk or hear; taste or smell.

Specific vision abilities required: close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Pay Rate: $20.00 - $21.00

The duties of this position may change from time to time. Alvarado Restaurant Nation reserves the right to add or delete duties and responsibilities at the discretion of Alvarado Restaurant Nation. This position is descriptive and is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Alvarado Restaurant Nation is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and individuals with Disabilities and does not discriminate based on gender identity or sexual orientation

Qualified Applicants applying to locations within Unincorporated Los Angeles County with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act