Shift Leader: Drive Great Shifts & Service Excellence

Taco Bell; Bessemer (AL); On-site; USD 17,047 - 24,280; Full time

Job summary

A fast-food franchise in Bessemer, Alabama, seeks a team member who can support leadership by managing shifts and ensuring high standards of service. The ideal candidate will demonstrate strong leadership skills, solve customer complaints efficiently, and help create a positive work environment. Employees typically work 30+ hours weekly, and duties may vary based on operational needs. Join us in providing excellent service with a focus on safety and quality.

Qualifications

• Must be able to solve customer complaints effectively.
• Ability to provide constructive feedback to team members.
• Knowledge of safety and security measures in a restaurant.

Responsibilities

• Run shifts and ensure quality service.
• Support Restaurant Leader by meeting standards.
• Guide team members to complete tasks.

Skills

Customer service skills

Leadership qualities

Problem-solving

Teamwork

Job description

A fast-food franchise in Bessemer, Alabama, seeks a team member who can support leadership by managing shifts and ensuring high standards of service. The ideal candidate will demonstrate strong leadership skills, solve customer complaints efficiently, and help create a positive work environment. Employees typically work 30+ hours weekly, and duties may vary based on operational needs. Join us in providing excellent service with a focus on safety and quality.