Shift Leader: Bake, Lead & Delight Guests

Insomnia Cookies; Washington (District of Columbia); Presencial; USD 23.000 - 30.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Flexible schedules

Pay on Demand

Paid time off

Mentorship

Pet insurance

Job stability

Growth opportunities

Team environment

Employee discount

Free cookies

Descripción de la vacante

Insomnia Cookies is seeking a Shift Leader for our H Street store at 1309 H St NE, Washington DC 20002. You will captain the bakery day or night, lead the cookie crew, provide outstanding customer service, and ensure smooth operations during your shift.

You’ll train teammates, uphold safety and quality standards, manage cash, and foster a fun, teamwork‑driven environment. The role emphasizes leadership by example, reliable communication, and a friendly, can‑do attitude in a fast‑paced bakery

Formación

• At least 1 year of working experience in a customer service focused role.
• Point of Sales systems experience.
• Outstanding communication, time management, and people skills.
• Outgoing/friendly/patient.
• Detail focused and results‑oriented.
• Ability to lead‑by‑example and motivate others.
• Ability to lift up to 40 lbs.
• Legally eligible to work in the United States.
• Must be 18 years or older to be employed.

Responsabilidades

• Provide incredible customer service and quality products to all guests during their experience.
• Support store leadership by maintaining operations during your shift and coaching team members.
• Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew.
• Support and work alongside the Cookie Crew.
• Maintain a safe, clean environment and adhere to safe food handling practices.
• Manage cash handling and deposits.

Conocimientos

Customer service

Communication

Time management

People skills

Leadership by example

Detail oriented

Physical ability

Herramientas

Point of Sale systems

Descripción del empleo

Insomnia Cookies is seeking a Shift Leader for our H Street store at 1309 H St NE, Washington DC 20002. You will captain the bakery day or night, lead the cookie crew, provide outstanding customer service, and ensure smooth operations during your shift.

You’ll train teammates, uphold safety and quality standards, manage cash, and foster a fun, teamwork‑driven environment. The role emphasizes leadership by example, reliable communication, and a friendly, can‑do attitude in a fast‑paced bakery