Shift Leader - Afternoon / Night - Shifts

Smoothie King (SKFI); Southfield (MI); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

Paid training

Flexible scheduling

Performance-based raises

Performance-based raises

Job summary

A national smoothie franchise is looking for a Shift Leader in Southfield, MI. You will lead the team during shifts, manage operations, and ensure high standards of service. Ideal candidates have leadership experience and strong communication skills. Join a culture that values personal growth and team success, with opportunities for part-time or full-time roles.

Qualifications

• Must be at least 18 years old.
• Previous leadership or keyholder experience preferred.
• Strong communication and team-building skills required.
• High accountability and integrity are essential.

Responsibilities

• Lead and support the team during shifts.
• Uphold company standards in service and product quality.
• Manage labor, breaks, and shift flow efficiently.
• Manage labor, breaks, and shift flow efficiently.
• Address guest issues with professionalism and care.
• Train, coach, and inspire team members daily.
• Monitor store performance and support KPI targets.

Skills

Leadership

Communication

Team Building

Problem Solving

Customer Service

Job description

Role Overview

• A leadership-driven culture that invests in YOU
• Fast-paced, people-first environment
• Paid training and skill-building opportunities
• Flexible scheduling with full or part-time options
• Performance-based raises and incentive

What You’ll Do:

• Lead and support the team during shifts
• Uphold Smoothie King standards in service, cleanliness, and product quality
• Open and/or close the store, including cash handling and checklists
• Manage labor, breaks, and shift flow efficiently
• Address guest issues with professionalism and care
• Train, coach, and inspire team members daily
• Monitor store performance and support KPI targets

Requirements:

• Must be at least 18 years old
• Previous leadership or keyholder experience (food service or retail preferred)
• Strong communication and team-building skills
• High accountability, integrity, and a guest-first mindset
• Available evenings, weekends, and up to 40 hours/week
• Physically able to stand for extended periods and lift up to 50 lbs
• Willing to work in cold environments (walk-in coolers/freezers)

Position Type/Expected Hours of Work

This is a part-time or full-time position. This position may work outside of normal business hours to include evenings, weekends, and holidays (as needed). This description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time or without notice. Our location hours change pending seasonality. (Ex. Summer and Holiday hours).

Our Core Values

❖ Championship Mentality

We are building a dynasty. We display a will-to-win that you won’t find anywhere else. We are a performance-based organization. We expect, reward, and celebrate victory together.

❖ People Development

We are obsessed with personal growth and development. Our best product is our people.

❖ Leadership

We choose to serve, creating exceptional and uncommon experiences for both teams and guests.

❖ Unity

We hold each other mutually accountable to build a world-class organization. We build trust through vulnerability and transparency — while having FUN and enjoying the journey.

❖ Urgency

We have a long way to go and a short time to get there. We celebrate intensity and thrive in the chaos!

Leadership Development:

Shift Leaders at Northern Blends are supported with leadership tools, resources, and clear expectations. Our Team Development Plan is designed to help high-performing team members grow their skills and be considered for future opportunities based on performance, team needs, and readiness.

If you’re passionate about leadership, team building, and delivering standout guest service — Smoothie King is where you blend purpose with opportunity.

Company Introduction

We are a leadership company that blends and serves smoothies to our guests. We have 24 locations throughout Michigan and seven in the Columbus Ohio area with plans to add 10 more in the next year and a half so come grow with us!