Shift Leader

Smoothie King (SKFI); New Baltimore (MI); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Paid training

Flexible scheduling

Performance-based incentives

Job summary

Smoothie King (SKFI) is seeking Shift Leaders in New Baltimore, Michigan, to lead teams in a people-first environment. Responsibilities include managing store operations, training team members, and ensuring high standards in service and product quality.

This role offers part-time or full-time scheduling with opportunities for paid training and growth. Ideal candidates are 18+, have previous leadership experience, and are passionate about team building and guest service.

Qualifications

• Must be at least 18 years old.
• Previous leadership or keyholder experience preferred.
• Strong communication and team-building skills.

Responsibilities

• Lead and support the team during shifts.
• Uphold Smoothie King standards in service and quality.
• Train, coach, and inspire team members daily.

Skills

Leadership skills

Communication skills

Team-building skills

Job description

Role Overview

• A leadership-driven culture that invests in YOU
• Fast-paced, people-first environment
• Paid training and skill-building opportunities
• Flexible scheduling with full or part-time options
• Performance-based raises and incentive

What You’ll Do:

• Lead and support the team during shifts
• Uphold Smoothie King standards in service, cleanliness, and product quality
• Open and/or close the store, including cash handling and checklists
• Manage labor, breaks, and shift flow efficiently
• Address guest issues with professionalism and care
• Train, coach, and inspire team members daily
• Monitor store performance and support KPI targets

Requirements:

• Must be at least 18 years old
• Previous leadership or keyholder experience (food service or retail preferred)
• Strong communication and team-building skills
• High accountability, integrity, and a guest-first mindset
• Available evenings, weekends, and up to 40 hours/week
• Physically able to stand for extended periods and lift up to 50 lbs
• Willing to work in cold environments (walk-in coolers/freezers)

Position Type/Expected Hours of Work

This is a part-time or full-time position. This position may work outside of normal business hours to include evenings, weekends, and holidays (as needed). This description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time or without notice. Our location hours change pending seasonality. (Ex. Summer and Holiday hours).

Our Core Values

• Championship Mentality
• People Development
• Leadership
• Unity
• Urgency

Leadership Development:

Shift Leaders at Northern Blends are supported with leadership tools, resources, and clear expectations. Our Team Development Plan is designed to help high-performing team members grow their skills and be considered for future opportunities based on performance, team needs, and readiness.

If you’re passionate about leadership, team building, and delivering standout guest service — Smoothie King is where you blend purpose with opportunity.

Company Introduction

We are a leadership company that blends and serves smoothies to our guests. We have 24 locations throughout Michigan and seven in the Columbus Ohio area with plans to add 10 more in the next year and a half so come grow with us!