Shift Leader 113

WhiteWater Express Car Wash; Friendswood (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

WhiteWater Express Car Wash is seeking a dynamic Shift Leader to foster a positive work environment and oversee daily operations. You will empower team members, ensure safety protocols, and strive for high-quality service. If you are a motivated individual who thrives in a collaborative atmosphere, this opportunity could be your next career step. Join us and contribute to our mission of excellence in customer service!

Benefits

Competitive Compensation

Paid Time Off

401(k) Retirement Plan with Company Match

Free Weekly Car Washes

Qualifications

• Strong team player with leadership abilities.
• Comfortable working outdoors in all weather conditions.
• Able to lift up to 50 pounds and stand for extended periods.

Responsibilities

• Assist with oversight and ensure team members understand duties.
• Monitor equipment and wash package functions.
• Ensure compliance with safety protocols.

Skills

Leadership

Customer Focus

Detail-oriented

Education

High School Diploma or equivalent

Job description

We're not just in business; we're in the business of PEOPLE. At our core, we stand tall on the pillars of respect, communication, and a collective fervor for people and leadership.

But here's what sets us apart: we've crafted a culture that ignites excitement, fosters engagement, and fuels personal growth and development. These elements aren't just words; they're the heartbeat of our triumphs.

Join us in a journey where people drive innovation, growth, and incredible achievements. At WhiteWater Express, YOU are the force behind our remarkable success. Welcome to a workplace that elevates you.

At WhiteWater Express, we are more than just a car wash; we are a company built on respect, communication, and a passion for people. Our dedicated team members are leaders within the company, and we believe that personal growth is the key to our organizational success. If you are a self-starter, motivated, and ready to take on new challenges, we want you to succeed with us, as a part of a rapidly growing business.

Position Overview

The Shift Leader position is responsible for assisting with oversight of each shift. The position ensures that every team member understands and is enabled to perform their daily duties and assists management with completing incident reports and equipment maintenance, repairs, and reporting.

Key Responsibilities

• Foster a team-oriented environment where every employee feels empowered to take initiative and lead.
• Cultivate a positive, customer-focused workplace by supporting team growth and leadership development.
• Address and resolve concerns, including incident reporting, to ensure a seamless experience.
• Monitor and adjust equipment, wash package functions, and tunnel performance to optimize efficiency.
• Uphold company policies, enforce safety protocols, and ensure all employees complete required safety training.
• Provide customers with information on wash products, packages, wash books, and membership plans.
• Assist customers with membership account updates and issue resolution.
• Oversee store opening and closing procedures, ensuring all tasks are completed correctly.
• Learn car wash chemistry, product interactions, and their impact on wash quality.
• Identify and resolve wash quality issues caused by chemical imbalances or other factors.
• Communicate areas of improvement for the location, team, and company to management.
• Administer customer feedback surveys during each shift to maintain high-quality service standards.

Qualifications

• Strong team player with leadership abilities to guide and support colleagues.
• Comfortable working outdoors in all weather conditions, including evenings and weekends.
• Physically capable of lifting up to 50 pounds and standing or moving for extended periods.
• Detail-oriented with a focus on delivering high-quality service and maintaining safety standards.
• Ability to foster a welcoming, fun, and customer-focused environment that drives business and team success.
• Adherence to all safety protocols, including proper handling of chemicals per safety guidelines.
• Must successfully pass a background check.
• Competitive Compensation in Base and Bonus Potential
• Paid Time Off in addition to Company Paid Holidays
• 401(k) Retirement Plan with Company Match
• Company-Paid Life Insurance
• Pathways to Advancement
• Free Weekly Car Washes

Our employees are our most valuable asset. We only employ the best people in the service industry who embrace new challenges with enthusiasm. If you are looking for professional development with advancement opportunities in a fast-growing organization, come join our Team!

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Are you legally authorized to work in the United States?*

Are you at least 18 years old?
(Applicants must be 18 or older for this position due to safety regulations related to working with and/or around heavy machinery.)*

Have you previously been employed at WhiteWater Express?*

What is your highest level of education completed?*

This position requires a background check in accordance with applicable laws and company policy. Are you willing to submit to a background check if offered employment?*

This position requires you to report to a designated work location on time for scheduled shifts. Do you have reliable means of transportation to do so?*

Are you available to work nights, weekends, and variable shifts as required by the position?*

What is your availability from Monday through Sunday?*

This position will require working in fluctuating temperatures and various environmental conditions. Are you confortable with these working conditions?*

If selected for the role, when would you be available to start?*

The company complies with all applicable disability laws and provides reasonable accommodations as needed. Have you required any specific accommodations in the past to perform your job effectively? If so, are there any reasonable accommodations we should consider to support you in this role? (Providing this information is voluntary and will not negatively impact your application.)

This role involves lifting up to 50 pounds, standing for extended periods, and working around heavy machinery and potentially hazardous equipment. It is essential to maintain full awareness to prevent slips, falls, or injuries. Are you able to meet these physical requirements, with or without reasonable accommodation?*

Have you ever been convicted of, or pleaded guilty or no contest to, a felony or misdemeanor? Please exclude any convictions that have been sealed, expunged, or otherwise legally eradicated. A conviction does not automatically disqualify you from employment; each case is reviewed in relation to the responsibilities of the role.*

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