Shift Leader(03249) - Berlin NH

Domino's Pizza; Berlin (NH); On-site; USD 42,000 - 54,000; Full time

Job summary

Domino's Pizza is seeking a Store Assistant Manager to oversee all shift operations, uphold policy standards, manage cash and inventory, and ensure excellent customer service. You will lead staff, handle staffing, paperwork, cost controls, and maintain store cleanliness.

This role requires strong communication, accuracy with orders, and the ability to work in a fast-paced, weather-exposed environment while delivering quality service and profitability.

Qualifications

• Strong communication skills are required.
• Ability to take and process orders by phone and in person.
• Basic math skills for making correct monetary change and cash handling.
• Ability to follow written and verbal instructions.

Responsibilities

• Oversee all shift operations and staff.
• Manage staffing, paperwork, and adherence to policies.
• Control costs, inventory, and cash handling.
• Ensure excellent customer service and store standards.
• Maintain cleanliness and safety.

Skills

Communication skills

Verbal communication

Written instructions

Monetary calculation

Order processing

Keyboard entry

Job description

• Job Category Org: Store Assistant Manager

Company Description

Come be a part of the largest pizza company in the world, We run fast paced, clean, friendly, technologically advanced locations.

Job Description

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.
In addition: staffing, paperwork, cost controls, cash control, food management, work to a schedule, perfect image and adherence to standards, great customer service, attendance & punctuality, transportation to/from work, store cleanliness, marketing, profitability.

Qualifications

General job duties for all store team members

• Stock ingredients from delivery area to storage, work area, walk-in cooler.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.
• Communication Skills
• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
• Must be able to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
• Ability to enter orders using a computer keyboard or touch screen.

Additional Information

WORK CONDITIONS

Exposure to

Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.

SENSING

Talking and hearing on telephone.