Shift Leader

Chick-fil-A; Whitehall (OH); Presencial; USD 30.000 - 45.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible scheduling

Competitive pay

Scholarship opportunities

Fun work environment

Descripción de la vacante

Workstream is seeking a dedicated Shift Leader in Whitehall, Ohio to embody our core values and enhance the Chick-fil-A culture. In this role, you will lead by example, ensuring operational excellence and coaching team members. Responsibilities include participating in daily activities, training new hires, and providing exceptional customer service. Ideal candidates possess strong communication skills, a commitment to teamwork, and have prior leadership experience as a preferred qualification. Enjoy benefits like flexible scheduling and opportunities for growth.

Formación

• Prior experience as shift lead or restaurant manager preferred but not required.
• Reliable transportation.
• Strong commitment to superior customer service.

Responsabilidades

• Participate operationally in daily activities in a high-volume restaurant.
• Assist in training of new hires and act as a role model.
• Lead shifts and count drawers at the end of the day.

Conocimientos

Strong people skills

Excellent communication skills

Ability to work in a fast-paced environment

Descripción del empleo

A Shift Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture, and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative, and work with a sense of urgency at all times. Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Shift Leader’s two main areas of focus are completing tasks so that the restaurant runs effectively and coaching/developing team members. Shift Leaders lead by example and set the tone that others will follow.

Position Type

• Full-time and Part-time

Our Benefits Include

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Team Leader Responsibilities

• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count drawers and finalize the day
• Excellent communication skills, both written and spoken

Qualifications and Requirements

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.