Shift Leader

Hardee's; Waycross (GA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Vacation

Sick Pay

Medical

Drug-Free Workplace

Promotion From Within

Flexible Hours

Discounted Meals

Job summary

Hardee's in Georgia is seeking a Restaurant Crew Supervisor to help deliver exceptional guest experiences and maintain quality standards during all shifts.

You will train crew members, monitor operations, control labor costs, and foster a safe, efficient, and friendly environment for guests and staff.

Qualifications

• High school diploma or equivalent preferred.
• Flexible hours including mornings, evenings, and weekends.
• Experience in supervising or training team members preferred.

Responsibilities

• Ensure guests receive superior service and anticipate their needs.
• Monitor restaurant operations and staff to pre-empt problems.
• Enforce quality, service and cleanliness standards.
• Manage staffing levels and labor costs.
• Train and supervise crew members.
• Plan and execute operational routines during shifts.
• Model a positive example for the team.

Skills

Results through others

Time management

Team building

Problem solving

Communication skills

Initiative

Education

High school diploma or equivalent

Job description

Come join our Rapidly Growing Team at Rocket Enterprises/Hardee's. We are here to make the customer say WOW! and it starts with you!

ESSENTIAL FUNCTIONS:

• Takes necessary action to ensure all Guest receive “SUPERSTAR Service”; anticipates and exceeds the Guests needs; handles situations and requests immediately in a positive manner
• Effectively “paths” the restaurant to monitor all aspects of the restaurant’s operation to anticipate problems; takes initiative to correct problem areas immediately.
• Consistently enforces and maintain all Quality, Service and Cleanliness standards.
• Monitors and maintains proper staffing level and labor costs..
• Create a friendly atmosphere for employees and Guests.
• Effectively train Crew Members.
• Provide direction and supervision for Crew Members.
• Support efforts to maximize sales and profits and minimize controllable costs.
• Effectively plan, organize and implement all operational routines and activities during your shift.
• Role model and set a positive example for the entire team.

EDUCATION:High school diploma or equivalent (preferred).

HOURS:Must be able and willing to work flexible hours including morning, evening and weekend shifts

SKILLS AND ABILITIES:

• Ability to get results through others.
• Organizational, planning and time management skills
• Team building skills.
• Problem solving skills.
• Good verbal and written communication skills
• Ability to take initiative.

Physical Abilities:

• Stand for long periods of time.
• Work around heat.
• Work around others in close quarters.
• Move throughout the restaurant and observe restaurant operations and employee work performance.
• Able to lift 50 – 75 pounds comfortably.
• Work with various cleaning products.

Benefits:

• Vacation
• Sick Pay
• Medical
• Drug-Free Workplace
• Promotion From Within
• Flexible Hours
• Discounted Meals

For 60 years, Hardee's has brought communities together with quality, delicious food. With more than 1,800 restaurants across the U.S., and locations in 14 countries, we are committed to the best tasting food to better serve our guests--From Made From Scratch Biscuits and Hand-Breaded Chicken Tenders.