Shift Leader

Dunkin' | Southpaw; Village of Goshen (NY); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive wages

Awesome team environment

Growth opportunities

Job summary

Dunkin' Goshen is seeking a Shift Leader to coach Crew Members across shifts, ensuring we deliver the Dunkin’ brand standards and a friendly guest experience. The role involves setting daily goals, assigning tasks, and motivating the team with timely feedback.

Ideal candidates will have prior leadership experience in a fast‑paced environment and a passion for guest satisfaction. This on‑site position offers strong growth potential within the franchise network.

Qualifications

• Coaches Crew Members to meet brand standards.
• Ability to set goals and provide timely feedback.

Responsibilities

• Coach Crew Members to meet brand standards and guest experience.
• Set goals and assign tasks during shifts.
• Motivate team and provide timely feedback.

Skills

Coaching

Leadership

Shift supervision

Guest experience

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard