Shift Leader

Milton Keynes City Council; United States; Remote; USD 43,000 - 57,000; Full time

Benefits offered by this job

28 days annual leave

Local government pension scheme

Health cash plan

Bike purchase scheme

Salary sacrifice car scheme

Blue Light Card

Job summary

Milton Keynes City Council is recruiting a Shift Leader for its Residential Children's Homes. You will lead a shift, make decisions to safeguard children, and work with families and professionals to achieve positive outcomes.

The role operates on a 24/7 rota with site-based duties and in-person interviews on 26 November 2026. You will support and develop colleagues, model best practice, and ensure high standards of care while maintaining accurate records and risk assessments.

Qualifications

• Experience leading a team to support children and young people.
• Ability to assess risks and respond to challenging behaviour.
• Strong written and verbal communication with families and professionals.

Responsibilities

• Lead the service during your shift to keep children safe and supported.
• Manage challenging behaviour using risk assessments and debriefs.
• Ensure care plans and risk assessments are followed and reviewed with families.
• Maintain accurate records and share information clearly with colleagues.
• Coach and mentor colleagues and provide constructive feedback.
• Support children’s skills and independence, adapting communication to individual needs.

Skills

Leadership

Risk assessment

Communication

Coaching

Education

Level 3 Diploma for CYP Workforce

Tools

Full UK Driving Licence

Job description

We're recruiting a Shift Leader to join our Residential Children's Homes service at Milton Keynes City Council. This is a rewarding role where you'll help provide a safe, supportive and caring environment for children and young people. You'll lead colleagues during your shift and take responsibility for making decisions that support the safety, wellbeing and individual needs of the children and young people in our care. Our service operates 24 hours a day, seven days a week, so you'll work as part of a dedicated team providing consistent support to children, young people and their families. You'll work closely with children, families, colleagues and other professionals to help achieve the best possible outcomes. You'll also support and develop colleagues, model good practice and help ensure the service maintains high standards of care. Work Pattern You'll work a fortnightly rota across weekdays and weekends. Week One - you'll work Monday, Wednesday, Thursday and Friday. Week Two - you'll work Monday, Tuesday, Wednesday, Friday, Saturday and Sunday. Shifts vary between early, afternoon and evening working, with start times from 7am and finishes up to 10pm. Site-Based role This is a Site-Based role, and you'll be expected to work from the designated workplace. Interviews for this role will be held on 26th November 2026 Please note, interviews are held in person. At Milton Keynes City Council, we aim to make a difference every day. We're dedicated, respectful and collaborative. We act as one council, and we work hard to create cleaner, safer and healthier communities while tackling inequalities and supporting people to thrive.

• Lead the service during your shift, making well-informed decisions to keep children and young people safe and support their wellbeing.
• Take the lead when managing challenging behaviour, using risk assessments, debriefs and appropriate physical intervention skills to keep children and colleagues safe.
• Make sure care plans and risk assessments are followed, reviewed and updated, working collaboratively with families and other professionals.
• Maintain accurate and timely records, making sure important information is clearly shared with colleagues and managers.
• Coach and mentor new or less experienced colleagues, model good practice and provide constructive support and feedback.
• Support children to develop their skills and independence, adapting your approach to their individual communication, care and support needs. Qualified to Level three Diploma for the Children and Young People's Workforce, or willing to start the qualification within three months, you may alternatively bring at least one year's experience in residential childcare, together with paid or voluntary experience supporting children and/or people with learning disabilities.
• Confident and calm in your approach, you'll be able to make considered decisions, manage risk and respond appropriately when behaviour becomes challenging.
• A thoughtful communicator, you'll understand that children have different communication needs and be able to adapt your verbal and non-verbal communication accordingly.
• With strong observational and written communication skills, you'll be able to maintain clear records and write, monitor and review risk assessments.
• Committed to safe and respectful care, you'll be physically able to support moving and handling requirements and use specialist equipment safely where required.
• Reliable and collaborative in the way you work, alongside the flexibility needed to support a 24-hour residential service.
• Full UK Driving Licence and access to a vehicle To be successful in this role, you'll need a full UK driving licence and access to a vehicle. If we offer you the role, we'll ask you to provide evidence of your driving licence and vehicle insurance, including cover for business use. We're unable to confirm an appointment until these documents are received. Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live. We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference. We're very proud of our diversity and are committed to having a workforce that reflects the community we serve. Whatever your background, you will be welcome here if you share our values of being dedicated, respectful and collaborative. We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it's time for a new role. If you'd like to know more about how we do things and what matters to us, take a look at our short booklet What makes us Milton Keynes City Council, see attached. Please note that this role is not eligible for visa sponsorship. Applicants must already have an independent and unrestricted right to work in the UK, without the need for employer sponsorship now or in the future.
• Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.
• Excellent pension - everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.
• A full range of family friendly policies including enhanced maternity, adoption and paternity support.
• Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel.
• Salary sacrifice car scheme - eligible employees can lease an electric or low-emission vehicle at a reduced cost through salary sacrifice, subject to National Minimum Wage and other eligibility requirements.
• Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.

Why join us? Along with more on our Benefits, discover why Working at the City Council could be the right move for you here Working at the Council | Milton Keynes Roles are either 'site based' or 'home based'. Site based roles are mainly based at the workplace, with the option to work from home for up to two days a week, depending on service needs. Home based roles are mainly based at home, with the expectation of attending the workplace up to one day a week. The working arrangement for each role is set by the manager, based on service requirements.