Shift Leader

Dunkin' | High Performance Hospitality; Tustin (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Competitive wages

Awesome team-oriented environment

Lots of potential for growth within 

Lots of potential for growth within

Job summary

Dunkin' in California is seeking a Shift Leader to coach Crew Members during shifts, ensure brand standards are met, and deliver a friendly guest experience. You will set goals, assign tasks, and motivate the team while providing timely feedback to drive performance.

As a franchisee-focused role, this position offers a team-oriented environment with competitive wages and growth opportunities for those who work hard. This role emphasizes reliability, communication, and guest satisfaction.

Qualifications

• Coaching Crew Members to execute Brand standards.
• Set goals, assign tasks and motivate others.
• Provide timely feedback to improve guest experience.

Responsibilities

• Coach Crew Members throughout the shift to execute Brand standards.
• Set goals, assign tasks and motivate others.
• Provide timely feedback to improve guest experience.

Skills

Coaching

Team leadership

Feedback

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard