Shift Leader

Dunkin' | Spencer St Donuts; Manchester (CT); On-site; USD 2,066,000 - 2,617,000; Full time

Benefits offered by this job

Competitive wages

Awesome team-oriented environment

Growth opportunities

Job summary

Dunkin' franchisee is seeking a Shift Leader to coach Crew Members during shifts, ensuring adherence to brand standards and delivering a friendly guest experience.

You will set goals, assign tasks, and motivate the team, recognizing successes and providing timely feedback to drive performance and growth within the location.

Qualifications

• Coaches Crew Members to execute operational Brand standards.
• Delivers a great and friendly guest experience.
• Sets goals, provides job assignments and motivates the team, celebrating successes and giving timely feedback.

Responsibilities

• Coach Crew Members throughout shifts to maintain brand standards.
• Lead and assign tasks to team members to ensure smooth shift operations.
• Foster a friendly guest experience and handle guest inquiries with professionalism.

Skills

Coaching

Guest service

Team leadership

Goal setting

Feedback

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard