Shift Leader

Dunkin' | Couto Network; Peabody (MA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

Team-oriented environment

Growth opportunities

Job summary

Dunkin' franchisee in Peabody, MA seeks a Shift Leader to coach Crew Members, execute Brand standards, and deliver a great guest experience. You’ll set goals, assign tasks, and motivate the team while celebrating successes with timely feedback.

This role offers a team‑oriented environment with competitive wages and significant growth potential within the company for hard workers.

Qualifications

• Experience in retail or food service is helpful.
• Strong communication and teamwork skills.

Responsibilities

• Coach Crew Members to meet brand standards and guest expectations.
• Set goals, assign tasks, and provide timely feedback to staff.
• Deliver a friendly and efficient guest experience during shifts.
• Support smooth operation and ensure safety and cleanliness during busy periods.

Skills

Leadership

Coaching

Customer service

Team motivation

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard