Shift Leader

Jersey Mike's Subs; Town of Hartford (WI); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading restaurant chain is seeking a Shift Leader to support daily operations and coach staff in delivering exceptional customer service. This role requires a high school diploma, QSR experience, and strong leadership skills. Join a team dedicated to providing high-quality subs and a positive customer experience.

Qualifications

• 1 year QSR experience preferred.
• Must be 18+ to operate slicer.
• Reliable transportation required.

Responsibilities

• Support management in daily operations.
• Coach staff to deliver excellent customer service.
• Ensure food quality and cleanliness standards.

Skills

Customer Service

Team Leadership

Food Quality Management

Education

High school diploma or equivalent

Tools

Serve Safe Food Handler Certification

Job description

Join to apply for the Shift Leader role at Jersey Mike's Subs

About Jersey Mike's

Jersey Mike's has been making amazing subs since 1956 in Point Pleasant, New Jersey! Our tradition is built on community, personal and professional development, and a commitment to serving high-quality subs with a thankful and caring attitude. Our culture emphasizes giving back and supporting local communities.

Our Culture

We strive to provide the most enjoyable customer experience through our subs and customer service. We value a team of fun, personable, diligent, positive, energetic, eager-to-learn individuals who take pride in their work and embody great customer service with a smile.

Role Responsibilities

• Support management in daily operations
• Coach staff to deliver excellent customer service
• Ensure food quality and cleanliness standards
• Handle cash and follow training protocols
• Develop team members for growth
• Participate in marketing initiatives
• Build sales and maintain sanitation
• Certify in all restaurant positions
• Communicate effectively and act with urgency

Expectations

• Move or transport up to 50 lbs
• Work 38-40 hours per week
• Have reliable transportation
• Lead by example in food quality, customer interaction, and appearance
• Manage and lead a team of 2-5 people
• Perform opening and closing tasks
• Proficient in slicing and baking bread

Qualifications

• High school diploma or equivalent
• Preferred: 1 year QSR experience
• Must be 18+ to operate slicer
• Serve Safe Food Handler Certification
• Reliable transportation

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Temporary
• Industry: Restaurants