Shift Leader

Harri; Town of Cicero (NY); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Flexible hours

Tuition reimbursement

Career development and growth

Ongoing training and development

Health, dental, and vision coverage

401K Savings

Paid Time Off

Food and beverage discounts

Job summary

The Wolak Group, a Dunkin’ Donuts franchisee with 90+ locations, is hiring a Shift Leader at our Cicero, NY restaurant. You will lead a front-line team, ensure guest satisfaction, and uphold food safety standards.

We offer competitive pay ($16.25–$19.00/hour plus tips), flexible hours, tuition reimbursement, health benefits, a 401(k), PTO, and growth opportunities through ongoing training and development.

Qualifications

• Experience in a fast-paced restaurant or retail setting is a plus.
• Ability to lead and motivate a team to deliver high-quality guest service.
• Strong communication and coaching skills.

Responsibilities

• Lead a front-line team to deliver exceptional guest service.
• Train and coach new and existing employees to maintain standards.
• Ensure duties are completed and food/beverage served safely and with quality.

Skills

Guest service excellence

Team leadership

Employee coaching

Job description

8083 Brewerton Road, Cicero, New York 13039

The Wolak Group is currently hiring for aShift Leaderto join our network! We are an established Dunkin’ Franchise with 90+ locations and growing.

Nothing makes us happier than providing our guests with America’s favorite coffee, refreshing beverages, tasty baked goods and snacks. Our customers are the reason we are in business, so we strive every day to deliver exceptional service to our guests.

We’ll let you in on a little secret though...while everyone knows that America Runs on Dunkin’, at The Wolak Group, we know that Dunkin’ runs on our incredible team members. Ready to come run with us?

Here’s what’s in it for you:

To keep our amazing team running, employees at our restaurants enjoy a bunch of perks:

• Competitive Pay ranging from$16.25-$19.00/hr.,plus tips. Compensation based on skills/prior experience
• Hours that work foryou
• Tuition reimbursement through Southern NH University*
• Career development and growth
• Ongoing training and development opportunities
• Comprehensive health, dental, and vision coverage*
• 401K Savings to help you save for the future*
• Paid Time Off (PTO)
• Free/discounted food and beverage items

*Eligibility requirements

Here’s how you will help:

• Support operational excellence by role modeling and leading the team to deliver exceptional Guest Service
• Train and coach new and existing employees
• Ensure team members complete all assigned duties and serve safe, quality food/drinks as part of creating a superior guest experience.

You are applying for work at The Wolak Group, a franchisee of Dunkin’ Donuts, not Dunkin’ Brands, Inc. or any of its affiliates. Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee’s restaurant(s). The terms “Company,” “Dunkin',” “we,” “our,” or “us” refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee’s terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.

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