Shift Leader

Dunkin | Frangakis Network; Seekonk (MA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive wages

Awesome team-oriented environment

Growth potential

Job summary

Dunkin | Frangakis Network operates as a Dunkin franchisee focused on delivering great guest experiences through coaching and leadership on shift. The Shift Leader will guide Crew Members, set objectives, assign tasks, and keep the team motivated to uphold brand standards.

As part of the role, you will provide timely feedback, celebrate successes, and contribute to a collaborative, growth‑oriented team environment in a fast-paced setting.

Qualifications

• Coaching Crew Members during shift to execute Brand standards.
• Set goals, provide job assignments, and motivate others.
• Provide timely feedback to celebrate successes and improve performance.

Responsibilities

• Lead and coach crew members to ensure high-quality guest service and adherence to Brand standards.
• Assign tasks, monitor performance, and support team throughout the shift.
• Provide feedback and recognize achievements to drive a positive team environment.

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard