Shift Leader

Dunkin' | Donuts by WJD Corp; Town of Carmel (NY); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Competitive wages

Team-oriented environment

Growth opportunities

Job summary

The Dunkin franchisee is seeking a Shift Leader to coach Crew Members and ensure brand standards on every shift.

You will guide assignments, motivate the team, and deliver a friendly guest experience while upholding Dunkin's service and quality expectations.

Excellent communication and leadership are essential, with opportunities for growth within the company for those who excel.

Qualifications

• Experience supervising and leading a team.
• Ability to coach Crew Members during shifts.
• Strong customer service and guest experience skills.

Responsibilities

• Coach Crew Members throughout shifts to meet brand standards.
• Set goals, provide assignments, and motivate the team.
• Foster a friendly guest experience and ensure timely feedback.

Skills

Coaching

Guest service

Brand standards

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard