Shift Leader

Dunkin' | Vedas of the Lehigh Valley; Nazareth (Northampton County); On-site; USD 1,791,000 - 2,480,000; Full time

Benefits offered by this job

Competitive wages

Awesome team-oriented environment

Growth opportunities

Job summary

Dunkin' franchisee is seeking a Shift Leader to coach Crew Members during shifts and ensure execution of brand standards while delivering a friendly guest experience.

You will set goals, assign tasks, and motivate the team, celebrating successes and providing timely feedback to drive performance.

Qualifications

• The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience.
• They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Responsibilities

• Lead and coach Crew Members during shifts to ensure brand standards are met and guest experience is outstanding.
• Set daily goals, assign tasks, and motivate team while delivering timely feedback to improve performance.

Skills

Coaching

Team leadership

Guest service

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard