Shift Leader

Insomnia Cookies; Mobile (AL); Vor Ort; USD 17.000 - 22.000; Teilzeit

Benefits dieser Stelle

Flexible part-time schedules

Excellent training & mentorship

Pet insurance

Job stability with growth

Promotions opportunities

Fun team environment

Free cookies with every shift

Zusammenfassung

Insomnia Cookies is hiring a Shift Leader for our UoSA store at 5753 Old Shell Road, Mobile AL 36608. You will lead the bakery during shifts, supervise the team, ensure exceptional customer service, baking quality, and smooth operations.

You’ll train and coach staff, manage shifts, cash handling, safety, and uphold company standards. This flexible, part-time role offers a fun team environment with growth opportunities.

Qualifikationen

• At least 1 year of working experience in a customer service focused role.
• Point of Sales systems experience.
• Outstanding communication, time management, and people skills.
• Outgoing/friendly/patient demeanor.
• Detail oriented and results-driven.
• Ability to lead by example and motivate others.
• Ability to lift up to 40 lbs.
• Legally eligible to work in the United States.
• Must be 18 years or older to be employed.

Aufgaben

• Provide incredible customer service and quality products to all guests during their visit.
• Support store leadership by maintaining operations during your shift and training team members.
• Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew.
• Collaborate with the Cookie Crew and ensure a safe, clean workplace.
• Manage cash handling and deposits and uphold food safety practices.

Kenntnisse

Customer Service

POS Systems

Communication

Team Leadership

Time Management

People Skills

Motivation

Jobbeschreibung

As a Shift Leader at our UoSA store located at 5753 Old Shell Road, Mobile AL 36608, you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (and beyond), by predicting the flow of business during a successful shift. Your hands‑on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers – it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store!

Some Our Sweet Shift Leader Perks

• Flexible part-time work schedules
• Excellent training & mentorship
• Pet insurance for your furry loved ones
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• FREE cookies with every shift!

What will I do as a Shift Leader?

• Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries
• Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members
• Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team
• Support and work alongside the Cookie Crew
• Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices
• Manage cash handling and deposits

Desired skills/experience

• At least 1 year of working experience in a customer service focused role
• Point of Sales systems experience
• Outstanding communication, time management, and people skills
• Outgoing/friendly/patient
• Detail focused and results-oriented
• Ability to lead‑by‑example and motivate others
• Ability to lift up to 40 lbs
• Legally eligible to work in the United States
• Must be 18 years or older to be employed

About us

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so… many…cookies… later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet‑easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly‑growing nationwide shipping and gifting portfolio… Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.