Shift Leader

Chicken Salad Chick; Rockwall (TX); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Free meals

5 days PTO

Flexible schedule

No Sundays

No fryers

No grills

Competitive pay

Job summary

Chicken Salad Chick in Rockwall, TX is seeking a Shift Lead to supervise daily service, direct a frontline team, and ensure guest satisfaction across opening, mid-shift, and closing hours.

You will take orders, handle payments, deliver meals, coach teammates, uphold food safety, and maintain a clean dining room and parking areas. This role requires reliability, a valid driver's license, weekend availability, and a high school diploma, with growth opportunities in a friendly environment.

Qualifications

• Must be hard-working, team-oriented, friendly and have great customer service skills.
• Reliable transportation with a current driver’s license.
• Authorized to work in the United States.
• Must be at least 18 years old.
• High School diploma or equivalent required.
• Be available to work weekends, including Saturdays.
• One year of restaurant management or leadership experience preferred.
• Excellent verbal and written communication skills.

Responsibilities

• Serve guests by taking orders and handling payments with courtesy.
• Deliver meals to tables or pick-up area and maintain great service.
• Maintain cleanliness of the work area, dining room, parking lot, and restrooms.
• Stock cups, lids and supplies as needed during the shift.
• Lead and coach team members to uphold hospitality standards.
• Deliver catering orders.
• Maintain food safety and cleanliness standards.
• Open and/or close the restaurant as a key holder.

Skills

Customer service

Leadership

Communication

Teamwork

Reliability

Education

High School diploma or equivalent

Tools

POS system

Job description

We have an opening for a Chicken Salad Chick Shift Lead position. The work schedule for this position will rotate to include a combination of opening, mid-shift, and closing. Working at Chicken Salad Chick is more than just a job, it's an opportunity to gain valuable skills and life experience that goes beyond just serving a great product in a friendly environment.

Benefits/Perks:

• FREE Meals

• 5 Days PTO

• Flexible Schedule (No Sundays)

• No Fryers/Grills

• Competitive Pay

• A great team/company that invests in your future!

Responsibilities:

• Serving guests by taking orders, handling cash and credit cards, offer an immediate and respectful response to all guest's needs.

• Delivering meals to guests at their table or to a designated pick up area, and providing excellent customer service at all times.

• Maintain cleanliness of your work area and the dining room, parking lot, and restrooms.

• Stock cups, lids, etc. as needed to maintain throughout your shift.

• Effectively manage and lead a team of people serving our guests while maintaining our operating standards to provide the best hospitality and guest experience.

• Delivering catering orders

• Coaching, teaching and training team members on policies and procedures and creating a positive work environment for everyone.

• Maintain food safety and cleanliness standards

• Open and/or close the restaurant leading the shift as a key holder

Requirements:

• You must be hard-working, team-oriented, friendly, honest and have great customer service skills.

• Reliable transportation with a current driver's license is required

• Be authorized to work in the United States

• Be at least 18 years old

• Must have a High School diploma or equivalent

• Be available to work any time including Saturdays- time off can be given for special requests

• Have at least one-year previous restaurant management or leadership experience is preferred.

• Excellent verbal and written communication skills

Company Introduction

Chicken Salad Chick provides a delicious menu with a variety of 14 Chicken Salads, homemade sides, delicious soups, and great sandwiches. This location is one of the originals to the franchise and we are looking for a hospitality professional to help us maintain a team of excellence and superb service.