Shift Leader

Chicken Salad Chick; Chattanooga (TN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible schedules

Free Employee Meals

Monthly Tips Bonus

Advancement opportunities

401K (Match 4%)

Medical Dental & Vision Benefits

Competitive pay

Job summary

Chicken Salad Chick is seeking a Shift Lead to join our Chattanooga location. The role involves taking orders, handling cash and card payments, and delivering meals with attentive customer service.

You will lead a small team, ensure cleanliness, and uphold service standards throughout the shift. The schedule rotates across opening, mid-shift, and closing, with Sundays and holidays closed, providing valuable leadership experience in a guest-focused environment.

Qualifications

• Experience in restaurant leadership or management is preferred.
• Strong customer service and communication skills.
• Reliable with a flexible schedule including weekends.

Responsibilities

• Take orders and handle cash/credit transactions.
• Deliver meals to guests and provide excellent service.
• Maintain cleanliness of work areas and dining room.
• Lead and coach team members to uphold standards.
• Open/close the restaurant as a key holder.

Skills

Customer service

Team leadership

Cash handling

Communication

Job description

Perks/Benefits:

• A fun work environment where you can positively influence others.
• Flexible schedules (closed on Sundays & Holidays)
• Learn first‑hand from an experienced Owner/Operator that cares about you personally and is actively involved in the community.
• Leadership opportunities to gain real world management experience to help you reach your professional goals.
• Competitive pay.
• Free Employee Meals
• Monthly Tips Bonus
• Advancement opportunities
• 401K (Match up 4%)
• Medical Dental & Vision Benefits

We have an opening for a Chicken Salad Chick Shift Lead position. The work schedule for this position will rotate to include a combination of opening, mid‑shift, and closing. Please only apply if you are available to work these hours. Working at Chicken Salad Chick is more than just a job, it's an opportunity to gain valuable skills and life experience that goes beyond just serving a great product in a friendly environment.

Responsibilities:

• Serving guests by taking orders, handling cash and credit cards, making drinks and desserts by offering an immediate and respectful response to all guest's needs.
• Delivering meals to guests at their table or to a designated pick up area, and providing excellent customer service at all times.
• Maintain cleanliness of your work area and the dining room, parking lot, restrooms and play ground.
• Stock sauces, cups, lids, etc. as needed to maintain throughout your shift.
• Effectively manage and lead a team of people serving our guests while maintaining our operating standards to provide the best hospitality and guest experience.
• Making deliveries
• Coaching, teaching and training team members on policies and procedures and creating a positive work environment for everyone.
• Maintain food safety and cleanliness standards
• Open and/or close the restaurant leading the shift as a key holder

Requirements:

• You must be hard-working, team-oriented, friendly, honest and have great customer service skills.
• Reliable transportation with a current driver's license is required
• Be authorized to work in the United States
• Be at least 18 years old
• Be available to work any time including Saturdays- time off can be given for special requests
• Have at least one-year previous restaurant management or leadership experience is preferred.
• Excellent verbal and written communication skills

Chicken Salad Chick provides a delicious menu with a variety of 12 Chicken Salads, homemade sides, delicious soups, and great sandwiches. This location is one of the originals to the franchise and we are looking for a hospitality professional to help us maintain a team of excellence and superb service.