Shift Leader

El Pollo Loco, Inc.; Riverside (CA); On-site; Full time

Job summary

Join a leading restaurant chain as a Shift Leader in Riverside, where you will lead a dynamic team and ensure outstanding customer experiences. This position offers career growth opportunities with roles such as Assistant Manager and beyond. With comprehensive training programs and competitive pay, you will be part of a strong community committed to success.

Benefits

Medical + Dental + Vision Insurance

401(K) Plan with match and immediate vesting

Flexible Spending Accounts

Basic Life and AD&D/Long Term Disability

Tuition Reimbursement Program

Meal Discounts

Qualifications

• Must have a Serve Safe Certificate at time of hire or obtain within a specified period.
• Experience in restaurant supervisory roles or certification in EPL SPECS positions is required.

Responsibilities

• Provides oversight to crew members in absence of the General Manager or Assistant Manager.
• Trains crew members on policies ensuring compliance with standards.
• Opening and/or closing the restaurant and creating superior guest experiences.

Skills

Customer Service

Team Building

Communication

Education

High school diploma or equivalent (GED)

Job description

Join to apply for the Shift Leader role at El Pollo Loco, Inc.

1 month ago Be among the first 25 applicants

Join to apply for the Shift Leader role at El Pollo Loco, Inc.

Get AI-powered advice on this job and more exclusive features.

This range is provided by El Pollo Loco, Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$21.25/hr - $23.25/hr

Have you ever envisioned leading a team to success or dared to help manage a million-dollar business? Well here’s your opportunity to live the dream! Put your team-building skills to the test and bring us your passion, energy and strong customer service skills. We’ll provide you with an awesome training program, great mentors and an exceptional team that will help you launch your career. The rest is up to you!

What’s in it for you!

We offer eligible Employees the following Benefits/Perks:

• Medical + Dental + Vision Insurance
• 401(K) Plan with match and immediate vesting
• Flexible Spending Accounts
• Basic Life and AD&D/Long Term Disability
• Tuition Reimbursement Program (General Manager and Assistant Manager only)
• Meal Discounts
  
  

Shift Leader Summary:

• Provides oversight to Crew members in the absence of the General Manager or Assistant Manager. Coaches, directs, recognizes outstanding behavior, and establishes priorities for Crew members during their shift.
• Trains Crewmembers on policies and procedures, ensuring compliance with food safety, security, quality and cleanliness standards
• Opening and/or closing the restaurant
• Creating and ensuring superior guest experiences
• Contributing to the achievement of cost and profit goals
  
  

Requirements:

• Experience: Must be an EPL Crewmember certified on all EPL SPECS positions or have 1 or more years of restaurant supervisory experience.
• Education: High school diploma or equivalent (GED) preferred. Upon hire must pass the EPL Food Safety Audit (FSA) class.
• Communication: Excellent written and verbal English communication skills (second language a plus)
• Competencies: Basic math and computer skills, and strong customer service skills
• Food Handler Card: Must have a Serve Safe Certificate at time of hire or obtain a Serve Safe Certificate, where applicable
  
  

Job Details:

• Work Hours: Full-Time hours, plus some Overtime may be expected
• Career Advancement/Career Plan: We promote heavily from within, so from a Shift Leader you can develop to become an Assistant Manager, General Manager, Area Leader, and beyond!
• Work Attire: EPL logo’d shirt will be provided, black slacks and no-slip shoes required
  
  

Company & Culture

For over 35 years El Pollo Loco continues to dominate the market in delivering the best citrus-marinated fire-grilled chicken. We opened our first restaurant in 1980 in Los Angeles, and today we are over 450 restaurants strong and still growing! From our products to our people, we’re truly amazing!

The pay range identified is the hourly or salary rate El Pollo Loco expects to pay for the posted position. This range does not include any benefits or bonus opportunities that might be available for the position based on position and eligibility criteria. Individual pay will vary based on a variety of factors including years of experience, industry experience, education, geography, etc.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Restaurants

Referrals increase your chances of interviewing at El Pollo Loco, Inc. by 2x

Get notified about new Shift Lead jobs in Riverside, CA.

Customer Service Representative - State Farm Agent Team Member

Future Opening: Customer Service Representative - State Farm Agent Team Member

Assistant Manager - BOSS Outlet - Ontario

Customer Service Representative - State Farm Agent Team Member

Customer Service Rep / Order Processing for E-Commerce

Corona, CA $65,000.00-$77,000.00 1 month ago

Yorba Linda, CA $16.75-$23.00 11 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.