Shift Leader

Dunkin' Donuts; Midland Park (NJ); Hybrid; USD 23,000 - 26,000; Full time

Benefits offered by this job

401k

Mental health support (BetterHelp)

Paid time off

Healthcare options

Discounts

Growth and training opportunities

Flexible scheduling

Job summary

Dunkin' Donuts in Midland Park, NJ seeks a Shift Leader to guide our crew, keep service top-notch, and ensure a smooth operation.

You’ll lead by example, coach crew, manage priorities, uphold brand standards and safety, and help with training. Flexible scheduling and competitive pay offered; benefits include healthcare, 401k, PTO, and employee discounts.

If you’re a calm, fast-thinking leader with strong communication and a passion for guest experience, apply today and grow with us.

Qualifications

• People-first mindset with strong communication.
• Experience in food service, retail, or team leadership.
• Basic math and computer skills.
• Calm, focused leader who can think fast.
• Great attitude and commitment to keeping things clean, safe, and fun.

Responsibilities

• Leading by example and creating a positive, team-first atmosphere.
• Coaching and motivating crew members to deliver guest experiences.
• Managing shift priorities, setting goals, and celebrating wins.
• Following brand standards and safety guidelines to keep things running smoothly.
• Solving problems on the fly and keeping the team focused and efficient.
• Supporting training efforts and helping team members grow.

Skills

Leadership

Communication

Math skills

Calm under pressure

Guest service

Job description

SHIFT LEADER – JOIN OUR DUNKIN’ LEADERSHIP TEAM!

Are you a natural leader who thrives in a fast-paced, fun environment? Southpaw is looking for Shift Leaders to guide our crew and keep the energy high, the service top-notch, and the coffee flowing!

What You’ll Do:

As a Shift Leader, you’ll help run the show by:

• Leading by example and creating a positive, team-first atmosphere
• Coaching and motivating crew members to deliver awesome guest experiences
• Managing shift priorities, setting goals, and celebrating wins
• Keeping things running smoothly by following brand standards and safety guidelines
• Solving problems on the fly and keeping the team focused and efficient
• Supporting training efforts and helping team members grow

What We’re Looking For:

• A people-first mindset with strong communication skills
• Experience in food service, retail, or team leadership is a plus
• Basic math and computer skills
• A calm, focused leader who can think fast and act smart
• A great attitude and commitment to keeping things clean, safe, and fun

Why You'll Love It Here:

• Competitive pay
• Flexible scheduling
• Growth and training opportunities
• 401k
• Mental health support with 10 free BetterHelp sessions
• Paid time off, healthcare options, and discounts
• A fun, respectful work culture where YOU make a difference

Requirements:

• Must follow uniform standards
• Ability to work on your feet and operate basic restaurant equipment
• Passion for delivering fast, friendly service and high-quality food

Pay: $17-$19

Be the reason someone smiles with their coffee. Step into leadership—apply today and grow with us at Dunkin’!

You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee.If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.