Shift Leader

firehousefranchiseejobs; Portland (TX); On-site; USD 22,041 - 27,552; Full time

Benefits offered by this job

401(k) with Employer Match + Profit Sh

Health insurance

Dental insurance

Vision insurance

Paid time off

Employee discounts

Training & development

Referral Bonuses

Job summary

Firehouse Subs is seeking a Shift Leader to guide the team through busy shifts, uphold standards, and ensure guest satisfaction. You’ll support operations, mentor Crew Members, and help drive a positive, fast-paced dining experience.

Open availability 10:30 AM–9:00 PM; full-time, 30–40 hours weekly. You’ll lead by example, communicate with the team, and help maintain safety, food quality, and cost controls in a high-energy environment.

Qualifications

• Previous leadership or supervisory experience in food service or retail.
• Strong communication and organizational skills.
• Positive, professional appearance and attitude.

Responsibilities

• Lead the team during assigned shifts, ensuring top-tier service and food quality.
• Coach, train, and motivate Crew Members to uphold Firehouse Subs standards.
• Maintain compliance with local, state, and federal regulations (health, labor, safety, etc.).
• Support General Manager with operational tasks, scheduling, inventory, and shift execution.
• Ensure restaurant cleanliness, safety, and efficiency at all times.
• Help manage food/labor costs and drive sales growth.
• Communicate effectively with team and management.
• Represent Firehouse Subs with professionalism and positivity.

Skills

Leadership

Staff training

Communication

Customer service

Time management

Job description

Benefits:

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Training & development
• Vision insurance

As a Shift Leader at Firehouse Subs, you’ll guide the team through high-energy shifts, support operations, and ensure every guest leaves happy. This is your opportunity to grow your leadership skills in a fast-paced, people-first environment.

What You’ll Do:

• Lead the team during assigned shifts, ensuring top-tier service and food quality
• Coach, train, and motivate Crew Members to uphold Firehouse Subs standards
• Maintain compliance with local, state, and federal regulations (health, labor, safety, etc.)
• Support General Manager with operational tasks, scheduling, inventory, and shift execution
• Ensure restaurant cleanliness, safety, and efficiency at all times
• Help manage food/labor costs and drive sales growth
• Communicate effectively with team and management
• Represent Firehouse Subs with professionalism and positivity

What We’re Looking For:

• Previous leadership or supervisory experience in food service or retail
• Strong communication and organizational skills
• Positive, professional appearance and attitude
• Open availability (10:30 AM – 9:00 PM); full-time hours (30–40 hrs/week)
• Ability to be on your feet for up to 13 hours and lift up to 50 lbs
• Strong work ethic and a “lead by example” mentality

Perks & Benefits:

• Tips + Employee Discounts
• Flexible Schedules
• Comprehensive Benefits – Medical, Dental, Vision, Prescription, Life Insurance
• 401(k) with Employer Match + Profit Sharing
• Supportive, team-focused work environment
• Referral Bonuses