Shift Leader

Dunkin' | C&P Donuts LLC; Pittsfield (MA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Competitive wages

Awesome team-oriented environment

Growth opportunities

Job summary

Dunkin' franchisee in Pittsfield is seeking a Shift Leader to coach Crew Members during shifts, ensuring Brand standards are met and a friendly guest experience. You will set goals, assign tasks, and motivate the team, while celebrating successes and giving timely feedback.

The role emphasizes strong teamwork, leadership, and hands-on coaching to maintain efficient operations and guest satisfaction in a fast-paced environment.

Qualifications

• Coaches Crew Members during shifts to uphold Brand standards and guest experience.
• Sets goals, assigns tasks, and motivates team, with timely feedback.

Responsibilities

• Coach Crew Members to execute Brand standards and deliver a friendly guest experience.
• Set goals, provide job assignments, and motivate others with timely feedback.

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard