Shift Leader

Jersey Mike’s Subs - 51st Ave; Phoenix (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Fun Work Atmosphere

Flexible Hours

Team Member Meal Discounts

Advancement Opportunities

TIPS

Job summary

Jersey Mike’s Subs - 51st Ave in Phoenix is seeking a Shift Leader to support the management team in running the location. You will coach staff, ensure high quality food, and deliver the Jersey Mike’s experience while handling cash and following the training program.

The role emphasizes developing others, enforcing policies, participating in marketing initiatives, driving sales, and maintaining a clean, safe restaurant environment. Flexible hours and weekend availability are expected.

Qualifications

• Must be at least 18 years of age.
• Must have access to reliable transportation.
• Ability to obtain ServSafe certification.

Responsibilities

• Coach staff to deliver amazing customer service.
• Produce high quality food and maintain Jersey Mike’s standards.
• Deliver the Jersey Mike’s experience and manage cash handling.
• Follow the Training Program and develop others for growth.
• Enforce policies and participate in local and national marketing initiatives.
• Build sales and maintain cleanliness and sanitation.

Skills

Excellent customer service

Team leadership

Communication skills

Education

High school diploma or equivalent

Tools

ServSafe certification

Job description

Valley Subs of Arizona, LLC DBA Jersey Mike's Subs

MISSION To exceed guest expectations by creating quality subs with fun, friendly service delivered by passionate employees.

The Jersey Mike's tradition was founded on a strong sense of community and commitment to the personal and professional development of our people. Our goal is to serve the highest quality sub sandwich to our customer in a manner that projects a thankful and caring mentality to every person that comes through our door. Our culture is a culture of "giving" and supporting our local communities so that all can be lifted together.

BENEFITS

• Fun Work Atmosphere
• Flexible Hours
• Team Member Meal Discounts
• Advancement Opportunities
• TIPS

Jersey Mike's "A Sub Above"

Jersey Mikes is committed to providing our customers with the most enjoyable and satisfying experience possible through our amazing subs and unparalleled customer service.

A Shift Leader is responsible for supporting the management team in the execution of running their assigned location. This includes, but is not limited to:

1. Coaching the staff to deliver amazing customer service;
2. Producing high quality food;
3. Delivering the Jersey Mike’s experience;
4. Cash handling;
5. Following the Learning Management System Training Program;
6. Developing others for career growth;
7. Enforcing policies and procedures;
8. Participating in local and national marketing initiatives;
9. Building sales;
10. Maintaining the cleanliness and proper sanitation practices in the establishment;
11. Being certified in all four positions of the restaurant;
12. Effective communication;
13. Having a sense of urgency;

EDUCATION

High school diploma or equivalent.

EXPERIENCE

6 months (preferably restaurant experience)

QUALIFICATIONS

• Must be at least 18 years of age
• Must have access to reliable transportation
• Available to open or close the store, as business needs dictate
• Ability to obtain ServSafe certification

PHYSICAL DEMANDS

• Capability to stand for long periods of time on hard surfaces
• Frequent bending, stooping and lifting
• Frequent repetitive motion of shoulder and elbow to operate slicer
• Be able to lift 10 pounds frequently and up to 50 pounds occasionally

HOURS

Able to work flexible hours necessary to manage and operate the restaurant effectively, including weekends.

Hiring Locations

• 9014 - 2415 E Baseline Rd. Ste 117, Phoenix, AZ 85042
• 9018 - 5130 W Baseline Rd. Ste 104, Laveen, AZ 85339

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