Shift Leader

Jersey Mike’s Subs - San Tan; Gilbert (AZ); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Fun Work Atmosphere

Flexible Hours

Team Member Meal Discounts

Advancement Opportunities

TIPS

Job summary

Valley Subs ofArizona, LLC DBA Jersey Mike's Subs is seeking a Shift Leader to support the management team in running Gilbert locations. You will coach staff, ensure high-quality food, and deliver the Jersey Mike’s customer experience with a focus on service, safety, and teamwork.

The role demands flexibility to open/close, reliable transportation, and the ability to obtain ServSafe certification. Previous restaurant experience is preferred and advancement opportunities are available.

Qualifications

• Customer service and teamwork abilities.
• Strong communication and reliability.
• Comfort with fast-paced restaurant settings.

Responsibilities

• Coach staff to deliver excellent customer service.
• Ensure high-quality food preparation and presentation.
• Deliver the Jersey Mike’s experience to guests.
• Handle cash and operate the register.
• Participate in training programs and develop job skills.
• Enforce all policies and procedures; maintain safety and sanitation.
• Support local and national marketing initiatives and boost sales.
• Maintain cleanliness and organization of the restaurant; ensure readiness for shifts.

Skills

Customer service

Teamwork

Multi-tasking

Education

High school diploma or equivalent

Job description

Valley Subs of Arizona, LLC DBA Jersey Mike's Subs

MISSION

To exceed guest expectations by creating quality subs with fun, friendly service delivered by passionate employees.

The Jersey Mike's tradition was founded on a strong sense of community and commitment to the personal and professional development of our people. Our goal is to serve the highest quality sub sandwich to our customer in a manner that projects a thankful and caring mentality to every person that comes through our door. Our culture is a culture of "giving" and supporting our local communities so that all can be lifted together.

BENEFITS

• Fun Work Atmosphere
• Flexible Hours
• Team Member Meal Discounts
• Advancement Opportunities
• TIPS

Jersey Mike's "A Sub Above"

Jersey Mikes is committed to providing our customers with the most enjoyable and satisfying experience possible through our amazing subs and unparalleled customer service.

We understand that it all starts with a winning team of individuals who are fun, personable, diligent, positive, energetic, eager to learn team players who take pride in what they do and who they are. At the end of the day they are focused on executing great customer service with a Great Big Smile! If you possess these attributes and can commit to improving upon them, we would love to speak with you about joining our team!

A Shift Leader is responsible for supporting the management team in the execution of running their assigned location. This includes, but is not limited to:

• Coaching the staff to deliver amazing customer service;
• Producing high quality food;
• Delivering the Jersey Mike’s experience;
• Cash handling;
• Following the Learning Management System Training Program;
• Developing others for career growth;
• Enforcing policies and procedures;
• Participating in local and national marketing initiatives;
• Building sales;
• Maintaining the cleanliness and proper sanitation practices in the establishment;
• Being certified in all four positions of the restaurant;
• Effective communication;
• Having a sense of urgency;

EDUCATION

High school diploma or equivalent.

EXPERIENCE

6 months (preferably restaurant experience)

QUALIFICATIONS

• Must be at least 18 years of age
• Must have access to reliable transportation
• Available to open or close the store, as business needs dictate
• Ability to obtain ServSafe certification

PHYSICAL DEMANDS

• Capability to stand for long periods of time on hard surfaces
• Frequent bending, stooping and lifting
• Frequent repetitive motion of shoulder and elbow to operate slicer
• Be able to lift 10 pounds frequently and up to 50 pounds occasionally

HOURS

Able to work flexible hours necessary to manage and operate the restaurant effectively, including weekends.

Hiring Locations

• 9030 - 75 E Rivulon Blvd. Ste 111, Gilbert, AZ 85295
• 9037 - 1887 E Williams Fild Rd. Ste 106, Gilbert, AZ 85295
• 9065 - 4984 S Power Rd. Ste 105, Mesa, AZ 85212

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