Shift Leader

Ontario Trillium Foundation; Paramus (NJ); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

Awesome team-oriented environment

Growth opportunities

Job summary

Dunkin' franchisee in Paramus, NJ is seeking a Shift Leader to coach Crew Members and ensure brand standards during each shift. You will set goals, assign tasks, and motivate the team to deliver a friendly guest experience.

This role emphasizes coaching, teamwork, and timely feedback to drive performance. Benefits include competitive wages, a team‑oriented environment, and growth opportunities within the company.

Qualifications

• Experience coaching teams in a fast-paced environment.
• Ability to set goals, assign tasks and motivate others.
• Commitment to delivering a friendly guest experience.

Responsibilities

• Lead and coach crew members to meet brand standards.
• Set goals, assign tasks, and motivate the team.
• Ensure guests receive a great and friendly experience.

Skills

Coaching

Team leadership

Customer service

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard