Shift Leader

Hunter Super Techs - TurnPoint; Oakley (CA); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a vibrant team at an established restaurant where fun and exceptional service are at the forefront. As a Shift Leader, you will play a crucial role in guiding your team to deliver outstanding guest experiences while ensuring the restaurant runs smoothly. This position offers the opportunity to develop your leadership skills in a supportive environment that values personal growth and teamwork. If you are passionate about creating memorable dining experiences and thrive in a fast-paced setting, this role is perfect for you. Embrace the chance to make a difference every shift while enjoying the camaraderie of your colleagues.

Benefits

Medical Insurance

401k Plan

Vacation Pay

Qualifications

• Team player with a strong desire to learn and grow.
• Ability to work well with others and maintain a positive atmosphere.

Responsibilities

• Lead and train team members to ensure operational excellence.
• Oversee opening and closing duties, including cash handling.
• Ensure guest satisfaction and handle conflicts effectively.

Skills

Teamwork

Positive Energy

Customer Service

Job description

Southern Rock Restaurants, LLC is a franchisee of iconic brands. With a tagline like “Have Fun, No Regrets” it’s obvious we like to have a great time at work. We credit our success to our people and promote an environment of personal development, creativity, and opportunity.

Description of Position

The Shift Leader works as part of our restaurant teams to ensure we provide exceptional service and delicious food in a clean, safe, and welcoming environment. The Shift Leader may work a variety of team member positions throughout the restaurant and will oversee the running of full and partial shifts including opening and closing the restaurant, maintaining inventory levels, and ensuring food quality and sanitation standards are followed.

Key Duties and Responsibilities

1. Leading, monitoring, coaching and training team members to ensure operational execution.
2. Adheres to scheduled and projected labor metrics while monitoring sales throughout the shift.
3. Ensures all assigned cleaning duties and tasks are completed thoroughly and with integrity.
4. Proficient in all restaurant positions and work hands-on with team members in each of these areas.
5. Works as part of a team to provide an exceptional Guest experience to our patrons.
6. Ensure Guest satisfaction by following the Six Service Standards and PLUS 1 as needed.
7. Performs opening and closing managerial duties including readiness checklists and cash handling duties.
8. Handles Guest issues or conflicts and reports them to the General Manager immediately.
9. Places, checks in, and stores food and orders.
10. Completes daily temperature line checks to ensure food safety practices are adhered to.
11. Help maintain a safe, clean, and fun work environment.
12. Communicate effectively to the management team regarding essential information impacting the business.
13. Report any team member issues or concerns to the General Manager.

Qualifications

1. Team player who works well with others.
2. Positive energy with a strong desire to learn and grow.

Other Requirements

1. Must be able to stand for up to 10 hours consecutively.
2. Must be able to lift up to 50 lbs. Some lifting may be overhead.
3. Must have reliable transportation.

Compensation and Benefits

1. Full-time team members are eligible for medical, 401k, and vacation pay after one year.