Shift Leader

Jersey Mike's Subs; New York (NY); On-site; USD 40,000 - 55,000; Full time

Job summary

Join a leading company as a Shift Leader, responsible for supporting management, coaching staff, and ensuring excellent customer service. This role involves multitasking in a fast-paced environment while maintaining high food quality and cleanliness standards. Benefits include 401K matching, free meals, and growth opportunities.

Benefits

401K with company matching

Referral bonus of $200 per referred employee

Free employee meals and discounts

Paid training

Flexible scheduling

Opportunities for growth within the company

Qualifications

• 1 year QSR experience preferred.
• Serve Safe Certification - Preferred.

Responsibilities

• Coaching staff to deliver excellent customer service.
• Managing and leading a crew of 2 to 5 people per shift.
• Maintaining cleanliness and proper sanitation practices.

Skills

Communication

Teamwork

Education

High school diploma or equivalent

Job description

Join to apply for the Shift Leader role at Jersey Mike's Subs.

Jersey Mike's Subs has been making amazing subs since 1956 in Point Pleasant, New Jersey!

The Jersey Mikes tradition was founded on a strong sense of community and commitment to the personal and professional development of our people. Our goal is to serve the highest quality sub sandwiches to our customers in a manner that projects a thankful and caring mentality to every person that comes through our door. Our culture is centered around "giving" and supporting our local communities so that all can be lifted together.

"Jersey Mike's - A Sub Above"

Jersey Mikes is committed to providing our customers with the most enjoyable and satisfying experience possible through our amazing subs and unparalleled customer service.

We understand that it all starts with a winning team of individuals who are fun, personable, diligent, positive, energetic, eager to learn, and team players who take pride in what they do and who they are. At the end of the day, they are focused on executing great customer service with a Great Big Smile! If you possess these attributes and can commit to improving upon them, we would love to speak with you about joining our team!

A Shift Leader is responsible for supporting the management team. This includes, but is not limited to:

• Coaching staff to deliver excellent customer service
• Producing high-quality food
• Delivering the Jersey Mike's experience
• Cash handling
• Following the Learning Management System Training Program
• Developing others for career growth
• Enforcing policies and procedures
• Maintaining cleanliness and proper sanitation practices
• Being certified in all four positions of the restaurant

A Shift Leader is expected to:

• Move or transport up to 50 lbs without assistance unless a medical notation is provided, with accommodations for disabilities as per ADA or a temporary doctor's note
• Work 38-40 hours per week
• Have reliable transportation
• Possess excellent communication skills
• Lead by example in food quality, customer interaction, and appearance in a clean, fitted uniform daily

Create food consistent with Jersey Mikes' high standards.

• Maintain a noticeably cleaner restaurant environment than others
• Work in a fast-paced, team-driven atmosphere
• Multitask effectively and work with a sense of urgency
• Interface with customers to provide an exceptional experience
• Perform all opening and closing tasks
• Manage and lead a crew of 2 to 5 people per shift

Qualifications for the Job:

• High school diploma or equivalent
• 1 year QSR experience preferred
• Must be 18+ to operate the slicer
• Serve Safe Certification - Preferred
• Ability to stand for prolonged periods
• Ability to lift up to 50 lbs

Benefits:

• 401K with company matching
• Referral bonus of $200 per referred employee
• Free employee meals and discounts
• Paid training
• Flexible scheduling
• Opportunities for growth within the company

Prospect Capital Restaurants provides equal employment opportunities and prohibits discrimination and harassment of any kind.