Shift Leader

International Restaurant Management Group; New York (NY); On-site; USD 40,000 - 42,000; Full time

Job summary

An exciting opportunity as a Shift Leader at a leading restaurant management group in New York City. This role focuses on daily operations, team support, and ensuring exceptional customer experiences in a fast-paced environment. Join a dynamic team committed to quality and inclusivity.

Qualifications

• Ability to manage a team in a fast-paced environment.
• Strong focus on customer satisfaction and product quality.
• Experience with cash-handling and store safety.

Responsibilities

• Oversee daily restaurant operations for efficiency.
• Ensure compliance with company standards and manage inventory.
• Maintain financial accountability and deliver quality services.

Skills

Customer service

Teamwork

Communication

Job description

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Company Overview

A dynamic and growing company that specializes in creating memorable dining experiences. We are committed to fostering a diverse and inclusive workplace where every employee can thrive.

SHIFT LEADER

Company Overview

A dynamic and growing company that specializes in creating memorable dining experiences. We are committed to fostering a diverse and inclusive workplace where every employee can thrive.

Job Summary

As a Shift Leader you’ll oversee daily operations, manage inventory, and ensure top standards in product quality, customer service, and cleanliness. With a focus on team support and financial accountability, you’ll help create a positive work environment and outstanding customer experiences. We are an equal opportunity employer and welcome your application!

Job Responsibilities

• Oversee daily restaurant operations to maintain efficiency and high performance.
• Ensure compliance with company standards in all areas, including product preparation, customer service, restaurant upkeep, inventory control, team management, recruitment, and retention.
• Maintain financial accountability and deliver top-quality products and services to every customer.
• Perform additional duties as needed or assigned.
• Consider yourself a “people person,” and enjoy meeting others.
• Love working as a team and appreciate the chance to collaborate.
• Understand how to create a great customer service experience.
• Have a focus on quality and take pride in your work.
• Are open to learning new things.
• Are comfortable with responsibilities like cash-handling and store safety.
• Can keep cool and calm in a fast-paced, energetic work environment.
• Can maintain a clean and organized workspace.
• Have excellent communications skills.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Restaurants

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