Shift Leader

Taco Bell; New Milford (CT); On-site; USD 35,000 - 45,000; Full time

Job summary

Taco Bell is seeking a Shift Leader to assist in managing shifts at their Connecticut restaurant. The role includes ensuring customer satisfaction, maintaining product quality, and training staff. Ideal candidates will have supervisory experience in a quick service context and possess strong communication skills.

Benefits

Positive work environment

Opportunities for growth and development

Vibrant company culture

Qualifications

• Must be at least 18 years old.
• Supervisory experience in Quick Service Restaurant or retail required.
• Basic math and communication skills.
• Reliable attendance and punctuality.

Responsibilities

• Maintain fast, accurate service and ensure customer satisfaction.
• Train and motivate team members.
• Execute marketing plans effectively.

Skills

Supervisory skills

Customer service

Communication

Teamwork

Problem-solving

Job description

Company Summary: Who is Taco Bell?

Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc., which includes Pizza Hut and KFC. Founded in 1962 by Glen Bell, who brought tacos to the masses, Taco Bell now has nearly 7,000 restaurants in the United States and over 400 in 27 countries outside the U.S. The company plans to open 2,000 more restaurants globally within the next decade. At Taco Bell, we are driven by the Live Más energy and passion of people serving people.

What is "Live Más"?

Live Más represents the culture at Taco Bell—embracing breakthrough thinking, innovation, and a focus on our customers. We celebrate our people’s accomplishments and foster a fun environment where serving great food is a passion.

Job Description - About the Job:

Reporting to the Restaurant General Manager, the Shift Leader assists in managing shifts within the Taco Bell restaurant, ensuring customer satisfaction and profit maximization. The role involves hands-on work, employee training, responding to customer needs, and modeling appropriate behaviors.

Responsibilities of the Shift Leader Position:

1. Maintain fast, accurate service, positive guest relations, and product quality standards.
2. Create a safe work environment by modeling safe behaviors.
3. Motivate and train team members.
4. Maintain equipment, facility, and grounds using a preventative maintenance program.
5. Ensure food quality and 100% customer satisfaction.
6. Execute marketing plans timely and effectively.
7. Recognize and motivate team efforts.
8. Provide regular feedback to the team and RGM.

Minimum Requirements: Is This You?

1. Must be at least 18 years old.
2. Supervisory experience in Quick Service Restaurant or retail.
3. Reliable attendance and punctuality.
4. Basic math and communication skills.
5. Basic computer literacy.
6. Enthusiasm and willingness to learn.
7. Team player with a commitment to customer satisfaction.

Why Taco Bell?

We believe where you work matters and aim to create a positive environment. Join us to connect with fans through passions like sports, gaming, and music. We foster a culture of authenticity, encourage creativity, and support your growth and development.