Shift Leader

Dunkin' Donuts; Moore (OK); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible scheduling

Training & development

Advancement opportunities

401(k) retirement plan

Medical benefits (qualifying)

Education discounts

Community involvement

Job summary

Dunkin' Donuts is seeking a Shift Leader to oversee daily operations on a shift-by-shift basis and support the management team in coaching and developing teammates. This role emphasizes strong guest service, adherence to standards, and the ability to manage priorities during busy periods.

Benefits include flexible scheduling with full-time and part-time options, and potential advancement opportunities within a franchise system.

Qualifications

• Fluent English for communication with customers and teammates.
• Demonstrated supervisory or leadership experience preferred.
• Strong customer service mindset with ability to train others.

Responsibilities

• As Shift Leader, supervise operations on a shift-by-shift basis.
• Assist management with team member support and coaching.
• Ensure tasks are performed effectively and in compliance with standards.

Skills

Fluent English

Leadership potential

Customer service

Job description

Working at Dunkin’, we support our team members – for your best days, your worst – your every day. Our team members are the ingredients of goodness, and we make certain that we’re all in for the win. Becoming a member of our team means that there’s room for you to become the world-class leader you’re meant to be. From leadership development to compassionate giving, we’ll be running beside you every step of the way.

MOVIN’

As a Shift Leader, you will supervise operations on a shift-by-shift basis. You will also assist the management team in providing team member support and coaching to ensure tasks are performed effectively, helping America Run on Dunkin’.

CARIN’

We have a fresh brew of benefits perfect for you. Discounted donuts and coffee are only the beginning.

• Flexible Schedule – Full-Time and Part-Time available
• Best in Class Training & Continuous Learning
• Advancement Opportunities
• 401(k) Retirement Plan at 6 months
• Medical benefits for those who qualify
• Local Ownership
• Education Discounts through Southern New Hampshire University
• Community & Charitable Involvement

WINNIN’

• You are able to fluently speak/read english
• You are 18 years of age (or higher, per applicable law).
• Restaurant, retail, or supervisory experience preferred
• Passion for results by building teams
• Ability to follow all food handling procedures and sanitation practices.
• Ability to lift 25 pounds at a time
• Must be able to stand for long periods, bend, lift, and reach over your head
• You know what it takes to be in the smile-making business and have exceptional time management, attention to detail, and guest service skills.

Coffee-lover or not, all backgrounds are welcome here.

You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.