Shift Leader

Taco Bell; Milford (CT); On-site; USD 30,000 - 40,000; Full time

Job summary

Taco Bell is seeking a Shift Leader to assist in managing restaurant shifts in Milford, CT. This role emphasizes customer satisfaction, team training, and maintaining service quality. Ideal candidates will possess supervisory experience in a quick-service environment and demonstrate strong communication and motivational skills.

Qualifications

• Must have supervisory experience in Quick Service Restaurant or retail.
• At least 18 years old with reliable attendance.
• Good communication skills, both oral and written.

Responsibilities

• Assist in managing shifts to ensure customer satisfaction.
• Train and motivate team members.
• Maintain food quality and service standards.

Skills

Communication

Team-oriented mindset

Reliability

Basic business math skills

Enthusiasm

Job description

Company Summary: Who is Taco Bell?

Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc., which also includes Pizza Hut and KFC. Founded in 1962 by Glen Bell, Taco Bell has grown from serving tacos to nearly 7,000 restaurants in the United States and over 400 in 27 countries outside the U.S. Looking ahead, the company plans to open 2,000 more restaurants worldwide in the next decade. At Taco Bell, we are passionate about making tacos and serving people, driven by our Live Más energy and culture.

What is "Live Más"?

"Live Más" embodies the culture and energy of Taco Bell. It signifies our commitment to breakthrough thinking, innovation, and a focus on our customers. We celebrate our people's accomplishments and foster a fun environment where serving great food and providing excellent customer service are priorities.

Job Description - About the Job:

Reporting to the Restaurant General Manager, the Shift Leader assists in managing shifts within the Taco Bell restaurant, ensuring customer satisfaction and profit maximization. The role involves hands-on training of employees, responding to customer needs, and modeling appropriate behaviors in the restaurant.

Responsibilities of the Shift Leader:

1. Maintain fast, accurate service and positive guest relations, ensuring product quality standards are met.
2. Ensure a safe working environment by modeling and enforcing safe work behaviors.
3. Motivate and train team members.
4. Maintain equipment, facility, and grounds through preventative maintenance.
5. Ensure food quality and 100% customer satisfaction.
6. Execute corporate and local marketing plans timely and effectively.
7. Promote recognition and motivation among team members.
8. Provide regular feedback to the team and Restaurant General Manager.

Minimum Requirements:

1. Must be at least 18 years old.
2. Supervisory experience in the Quick Service Restaurant or retail industry.
3. Reliable attendance and punctuality.
4. Basic business math skills.
5. Good communication skills, both oral and written.
6. Basic computer literacy.
7. Enthusiasm and willingness to learn.
8. Team-oriented mindset.
9. Commitment to customer satisfaction.
10. Strong work ethic.

Why Taco Bell?

We believe where you work matters. Join us in our mission to feed people's lives with Más! We connect with our fans through their passions such as sports, gaming, and music. Our culture fosters creativity, encourages risk-taking, and supports personal growth, making Taco Bell a place where employees can thrive and make a difference.