Shift Leader

Dunkin' | CRRM Leetes Island Donuts Inc; Madison (CT); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

Team-oriented environment

Growth opportunities

Job summary

The Shift Leader at a Dunkin' franchisee will coach Crew Members throughout shifts to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

As part of a Dunkin' franchisee, you will join a team that values hard work and enthusiasm, with competitive wages, a team-oriented environment, and opportunities for advancement within the company.

Qualifications

• Experience coaching crew members to meet brand standards.
• Ability to set goals, assign tasks, and provide feedback.
• Customer-focused with a friendly guest experience.

Responsibilities

• Coach Crew Members during shifts to ensure Brand standards.
• Lead and motivate the team to deliver fast, accurate service.
• Support a positive guest experience and teamwork on shift.

Skills

Coaching

Guest service

Team leadership

Communication

Tools

POS System

Cash Handling

Job description

We also have locations in:

• Branford CT

• Madison CT

• Clinton CT

• Westbrook CT

• Old Saybrook CT

• Groton CT

• Glastonbury CT

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Benefits of working for a Dunkin' franchisee:

• Competitive wages

• Awesome team-oriented environment

• Lots of potential for growth within the company for those who work hard