Shift Leader

CKE Restaurants, Inc.; Lynwood (CA); On-site; USD 20,664 - 27,552; Part time

Job summary

A leading restaurant chain in California is seeking a Shift Leader to assist management and ensure that all crew members are performing their responsibilities. This role requires 2-3 years of experience in restaurant management and involves maintaining high customer service standards. Candidates should have strong planning skills and the ability to resolve issues effectively. This is a part-time position with an entry-level seniority, suitable for someone looking to grow in the food service industry.

Qualifications

• 2-3 years of experience in restaurant management.
• Must have excellent planning and time management skills.
• Ability to troubleshoot cash handling problems.

Responsibilities

• Assist the General Manager with management activities.
• Ensure Crew Persons and Team Leaders meet job responsibilities.
• Support efforts to maximize sales and profits.

Skills

Restaurant management knowledge

Planning and time management

Team building

Problem-solving

Analytical skills

Education

High School Diploma or GED

Job description

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Position Summary
The Shift Leader is responsible for assisting the General Manager or Person In Charge (on duty) with management activities and duties. This role works with the Restaurant Management Team to ensure all activities are consistent with and supportive of the restaurant’s business plan and ensures all Crew Persons and Team Leaders are performing their job responsibilities and meeting expectations in all areas of their job description.

Essential Functions
May perform any or all of the following duties:
• Consistently provides a quality product and customer service experience that delivers total customer satisfaction
• Strives to improve the skills and performance of all Crew Persons
• Supports efforts to maximize sales and profits and minimize controllable costs by assisting management and leading work shift activities
• Complies with all Company policies and procedures regarding business and personnel practices
• Models and encourages Company shared values
• Demonstrates oral and written communication skills; communicates effectively with various contacts (internal and external)
• Attends training to remain current on industry trends
• Participates in company meetings, webinars and conference calls
• Performs other duties and/or special projects as assigned in response to changing business conditions and/or requirements

Position Qualifications/Core Competencies
• Must possess approximately two (2) to three (3) years of experience and/or education demonstrating a commanding knowledge of restaurant management
• High School Diploma/General Equivalency Diploma (GED) required
• Excellent planning and time management skills
• Team building skills
• Investigative and problem-solving skills
• Ability to troubleshoot cash handling problems
• Reliable personal transportation, valid driver’s license, and proof of insurance
• Access to a telephone or reliable communication method with the restaurant
• Bi-lingual skills a plus
• Strong analytical and organizational skills with the ability to identify and implement process improvements

Work Environment
Fast-paced environment working with kitchen equipment in tight quarters

Physical Demands
Stand for long periods, bend and stoop, work around heat, lift 50–75 lbs., work with cleaning products

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Management and Manufacturing

Industries

• Restaurants