Shift Leader

CKE Restaurants, Inc.; Culver City (CA); On-site; USD 30,000 - 45,000; Part time

Job summary

A leading restaurant company is seeking a part-time Shift Leader to support the General Manager and ensure operational excellence. The ideal candidate will have experience in restaurant management, strong problem-solving skills, and a commitment to customer satisfaction. Join a dynamic team in a fast-paced environment where you can influence the performance of Crew Persons and ensure quality service.

Qualifications

• 2-3 years of experience in restaurant management.
• Reliable transportation and valid driver’s license required.
• Bilingual skills are a plus.

Responsibilities

• Assist the General Manager with management activities.
• Provide quality products and customer service.
• Support sales and cost control efforts.

Skills

Planning

Time Management

Team Building

Problem Solving

Analytical Skills

Education

High School Diploma or GED

Job description

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Position Summary
The Shift Leader assists the General Manager or Person In Charge (on duty) with management activities and duties. This role collaborates with the Restaurant Management Team to ensure all activities align with the restaurant’s business plan and that Crew Persons and Team Leaders meet their responsibilities and expectations.

Essential Functions
May perform duties including:
• Providing quality products and customer service for total satisfaction
• Improving the skills and performance of Crew Persons
• Supporting sales, profits, and cost control efforts
• Complying with company policies and procedures
• Modeling and encouraging company values
• Communicating effectively with internal and external contacts
• Attending industry trend training
• Participating in meetings, webinars, and calls
• Performing additional duties or projects as needed

Qualifications/Core Competencies
• 2-3 years of experience or education demonstrating restaurant management knowledge
• High School Diploma or GED required
• Excellent planning, time management, team building, investigative, and problem-solving skills
• Ability to troubleshoot cash handling issues
• Reliable transportation, valid driver’s license, and proof of insurance
• Access to a reliable communication method
• Bilingual skills are a plus
• Strong analytical and organizational skills with process improvement ability

Work Environment
Fast-paced with kitchen equipment in tight spaces

Physical Demands
Standing for long periods, bending, stooping, working around heat, lifting 50-75 lbs., and handling cleaning products

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Management and Manufacturing

Industries

• Restaurants