Shift Leader

Taco Bell; Lumberton (NC); On-site; USD 28,000 - 36,000; Full time

Job summary

Taco Bell is seeking a dedicated Shift Lead to manage operations during shifts, supporting the team and ensuring excellent customer service. This role is critical for nurturing a positive work environment and guiding the team towards success. Benefits include competitive pay, flexible scheduling, and development opportunities.

Benefits

Free meals with every shift

401(k) with company match

Insurance options

Flexible scheduling

Development opportunities

Qualifications

• Experience in a leadership role in a fast-paced environment.
• Strong communication and interpersonal skills.
• Ability to manage time effectively and solve customer issues.

Responsibilities

• Run shifts efficiently while maintaining Taco Bell's operational standards.
• Mentor and lead team members to ensure exceptional customer service.
• Address challenges proactively and seek assistance when necessary.

Skills

Customer Service

Problem Solving

Team Leadership

Job description

Taco Bell joined Flynn Group in 2013 with the acquisition of 76 restaurants. Since then, we have more than tripled in size to become the 3rd largest Taco Bell franchisee in the world and growing. We believe that our success is built upon the talent and dedication of our employees. We are proud to offer an encouraging and inclusive work environment where every team member's ideas and contributions are valued.

We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One.

Description

As a Shift Lead, you support the Assistant and General Manager by running phenomenal shifts independently and embodying the Live Más spirit. You take ownership of the shift, solving problems proactively while guiding your team to success.

Responsibilities

• Run Shifts Efficiently: Ensure operations run smoothly while upholding Taco Bell's standards.
• Tackle Problems and Seek Help When Needed: Take initiative to address challenges and provide support to the team.
• Provide Guidance to Team Members: Mentor and lead your team to deliver excellent customer service.
• Ensure Excellent Customer Service: Cultivate an environment where every customer leaves happy and satisfied.

Benefits

• Competitive Pay
• Free meals with every shift
• 401(k) with company match
• Insurance options
• Flexible scheduling
• Development opportunities

Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!