Shift Leader

Dunkin' | High Performance Hospitality; Los Angeles (CA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive wages

Team-oriented environment

Growth opportunities

Job summary

Dunkin' Franchisee in Los Angeles, CA is seeking a Shift Leader to coach Crew Members during shifts, ensuring Brand standards are met and guests receive a friendly, efficient experience.

You will set goals, assign tasks, and motivate the team, celebrating successes with timely feedback to drive performance and growth within the store.

Responsibilities

• Coach Crew Members throughout a shift to meet operational Brand standards and deliver a great guest experience.
• Set goals, assign tasks, and motivate team members while providing timely feedback.
• Lead by example to ensure consistent service quality and friendly interactions with guests.

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard