Shift Leader

Ontario Trillium Foundation; Midlothian (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

Awesome team-oriented environment

Lots of potential for growth

Job summary

Dunkin Franchisee is seeking a Shift Leader to coach Crew Members during shifts, ensuring Brand standards are met and guests receive a great, friendly experience.

You will set goals, assign tasks, and motivate the team, celebrating successes while giving timely feedback to drive performance and service quality.

Qualifications

• Experience coaching teams to meet brand standards.
• Demonstrated ability to deliver a friendly guest experience.

Responsibilities

• Coach Crew Members throughout the shift to execute Brand standards.
• Set goals and provide job assignments to team members.
• Motivate others, celebrate successes and provide timely feedback.

Skills

Coaching skills

Guest service

Team motivation

Feedback delivery

Goal setting

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard