Shift Leader

Buffalo Wild Wings; Logansport (IN); On-site; USD 40,000 - 60,000; Full time

Job summary

Workstream is seeking a Shift Leader in Logansport, Indiana, to provide leadership in a fast-paced restaurant environment. You will manage staff resources, ensure compliance with company policies, and maintain high standards of food quality, safety, and service. Candidates should have at least 2 years of experience in full-service restaurant management and possess strong organizational and communication skills. This role is pivotal in driving team performance and ensuring guest satisfaction.

Qualifications

• Minimum of 2 years’ experience in food and alcohol service.
• Serve Safe certification required.
• Experience managing a staff of at least 10 employees.
• Ability to pass a background and credit check.

Responsibilities

• Manage recruitment, training, and performance management of restaurant staff.
• Ensure compliance with company mission, values, and standards.
• Oversee food quality, safety, and cleanliness in the restaurant.

Skills

Leadership

Organizational skills

Verbal communication

Team management

Problem solving

Job description

The Shift Leader provides leadership and assistance to ensure that all team members are guest-focused, team-focused, and community-connected. The Shift Leader will exercise knowledge of restaurant operations, manage staff resources, provide counsel, develop and coach team members and help to build sales and profits while maintaining operating standards.

Responsibilities

• Manages the human resource function in the restaurant ensuring recruitment, selection, orientation, training, scheduling, and performance management functions meet or exceed company specified criteria.
• Ensures the daily execution of the Mission Statement and Core Values.
• Complies with company policies, practices, and procedures and communicates all changes to team members.
• Ensures overall food quality and handling, safety, security, service and cleanliness standards are met.

Job Requirements

We are looking for experienced full-service restaurant managers with:

• Minimum of 2 years’ experience with Food and Alcohol service.
• Serve Safe certification.
• Experience with EcoSure preferred.
• The ability to pass a background and credit check.
• Previous manager experience at full-service operation.
• Experience dealing with alcohol sales in a full-service operation.
• Experience managing a staff of at least 10 employees.
• Average weekly volume of units managed of at least $30,000 per week.

Additional Requirements

• Candidates must be highly motivated, self-directed, and results driven with strong organizational skills, excellent attention to detail and professional written and verbal communication skills.
• Proven track record of successfully managing multiple priorities in a fast-paced work environment.
• Exercise discretion and independent action. Maintain confidential information, adhere to and enforce company policies, programs, and compliance issues.
• Requires intermediate computer skills.